Who We Are:

Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen’s products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. 

Foxen has been recognized by Inc.5000 Fastest Growing Private Companies in America. To learn more about Foxen and our greater vision of financial wellness through real estate, visit www.foxen.com. 

Role Overview:

As the Operational Excellence Product Manager, you will be responsible for the development and optimization of internal tools/platforms critical to Foxen’s strategy. The products you deliver will play a crucial role in providing customers with best-in-class experience while driving operational results. This role includes identifying opportunities through a principled approach, building relationships with external partners, championing a results-driven roadmap, and leading a cross-functional team to build features customers love. This role involves cross functional collaboration, resulting in mandatory strong communication skills. This individual will confidently share and execute strategies that educate and inspire internal and external partners at all levels.

Key Responsibilities:

• Own the entire product development process for evolving and scaling Foxen’s internal tooling.
• Develop an understanding of Foxen’s market positioning while conducting and presenting comprehensive analyses (competitive, trend, and financial).
• Lead the creation and delivery of an analytically and hypothesis-based roadmap.
• Define product requirements and communicate them to Foxen’s Engineering Team, inclusive of portals, enrollment modules, billing methodologies, integrations, etc.
• Continually measure, analyze, and optimize the products that you own.
• Gather and evaluate recommendations from Foxen’s internal teams such as: Customer Experience, Implementation, Relationship Management, and Sales.
• Partner with Foxen Legal and Outside Counsel to ensure solutions are compliant with various legislative requirements possibly differing by state, municipality, or asset class.
• Craft processes and assist with the assemblance of your products’ Standard Operating Procedures (SOPs).

• Bachelor’s or above in Business, Marketing, or related field.
• 3 years of Product Management experience: Ideally in Fintech, Proptech, Insurtech, or related spaces.
• A fast learner that thrives in ambiguity and quickly adapts to change.
• Demonstrated experience establishing relationships, advancing partnerships, and delivering innovative products with external partners.
• Highly organized with the ability to communicate ideas, explain concepts, and serve as a subject matter expert.
• Proven strong and positive work ethic with the ability to manage multiple project aspects simultaneously in a fast-paced, deadline-driven environment.
• Engaging verbal, written, and interpersonal skills including professional presence in presentations or when communicating challenges and opportunities.

Where You’ll Work:

Columbus Office: Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7 conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance!

What We Offer:

As a Product Manager, you will receive competitive pay, bonus opportunities and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life, and AD&D insurance, paid time off, paid holidays, a 401k with 4% company match and a yearly learning & development stipend. This is a full-time non-exempt position, reporting to the company’s VP of Product. Occasional travel may be required to attend training and other company functions.