Position Summary:

The Keyholder will help the Store/Assistant Manager to oversee the selling culture and operations for a Fox Retail Store to ensure effective implementation of programs and that company financial objectives are met. Our Keyholder is accountable for achieving all field goals and initiatives through driving sales, supporting store teams, recruiting/training exceptional talent, and achieving superior and consistent operational excellence, while maintaining professional pride and work ethic.

Essential Functions of this Role: 

The essential duties and responsibilities of this position include, but are not limited to:

• Responsible for growing revenues by driving sales through the execution of the Fox selling culture.
• Support the Store/Assistant Manager in recruiting, hiring and training for brand expert positions.
• Execute an innovative customer store experience that surprises and excites our customers while exceeding our selling objectives
• Execute retail operations best practices within a Fox retail store.
• Communicate and maintain policies and procedures for the store. Monitor consistency within the store team.
• Execute strategies to improve operating results in partnership with Store/Assistant Manager.
• Monitor all KPI’s within the store by analyzing company statistical reports and selling behaviors.
• Communicate with the Store/Assistant Manager to manage inventory levels and maximize sales opportunities.
• Execute marketing strategies to achieve and exceed sales goals in partnership with the Store/Assistant Manager.
• Execute field visual merchandising directives within the store while maintaining standards and brand image.
• Support Store/Assistant Manager in the implementation and accountability of field training programs.
• Support the Store/Assistant Manager in the execution of strategic events to increase sales and profitability.
• Monitor store payroll hours and scheduling process. 
• Attend and help facilitate store sales meetings.
• Conduct store checklists to monitor compliance to selling culture and operational policies and procedures.
• Execute store level procedures related to merchandise flow, store maintenance and sale support functions.
• Acts as a liaison between Brand Experts and Store/Assistant Manager.
• Ability to adapt to a fast-paced environment, and respond to change effectively.
• Resolve customer service issues in the store.
• Constantly monitor Brand Expert performance in regards to sales, KPI’s, and store operations. 
• Minimize loss through the execution of Fox Retail Stores Loss Prevention program

Competencies:

• Proven ability to plan and accomplish goals with a demonstrated history of business development.
• Demonstrated ability to execute strong selling skills.
• Demonstrated strong supervisory skills.
• Forward thinking and creative leader, capable of executing plans from a field perspective.
• Proven ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Demonstrated ability to learn difficult concepts quickly, offer creative solutions to problems and maintain a point of view while supporting the ideas of others.
• Strong organization skills, ability to follow projects/tasks to completion.
• Outstanding communication skills (verbal, written and presentation).
• Must be able to interact with all levels of Management and support a diverse work team.

Supervisory Responsibilities:

• No

Work Environment:

• This role routinely uses general retail store office equipment

Physical Demands:

• May have to lift up to 30lbs.
• Ability to move about a retail store for long periods of time.
• May be required to stand for long periods of time during a work day.
• Significant manual dexterity for keying in data for long periods of time.

Expected Hours of Work:

• May be required to work more than 8 hours during a workday.
• Required to work evenings, weekends, and holidays.

Travel:

• Must be able to travel at least 10% of the time.

Required Education, Experience and Skills:

• A minimum of 3 years’ experience with apparel store environment preferred.
• Knowledge of visual presentation techniques and store layout.
• POS Systems Experience 
• Strong PC skills required, including Word, Excel, Windows and Outlook.

Preferred Education, Experience and Skills:

Additional Eligibility Qualifications:

• None

Work Authorization/ Security Clearance:

• None

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.