You haven't searched anything yet.
Insurance Customer Service Representative About Us :
All calls are inbound calls only - no cold calling.
At Foundever, experience is everything :
An award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience.
Every great customer conversation starts with a great employee experience Whether you are onsite (location) or working from home, depends on the results of your assessment and interview.
You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
We believe in investing in our agents and helping them to achieve a career goals. You will have the opportunity to grow within the company and encourage you to do so.
We pay for your training, testing, and insurance licensing!
Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations
The primary function of the position is to receive, review and process calls regarding customer's insurance policies. Callers may have questions regarding the policy coverage, billing, or the need to modify the policy.
About 30% of all calls are billing related - and military pay days fall on the 1st and 15th of each month. We see a significant amount of billing calls on / around those days.
Additionally, while new hires wait for their license to come in from the state, they will ONLY be taking billing calls.
Skills, Knowledge, and Abilities :
Benefits :
Requirements :
As a note for work-at-home positions, we require the minimum requirements of your home internet service; Mbps : 15 mbps download and 5 mbps upload.
Foundever requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members.
Military Friendly
Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations.
We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce.
Experience built on integrity, leadership, discipline, dedication and respect.
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability / handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors.
This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
Last updated : 2024-02-23
Full Time
$33k-38k (estimate)
02/26/2024
04/28/2024
The job skills required for Insurance customer service include Customer Service, Billing, Written Communication, Commitment, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance customer service positions, which can be used as a reference in future career path planning. As an Insurance customer service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance customer service. You can explore the career advancement for an Insurance customer service below and select your interested title to get hiring information.