SUMMARY :

Food runners are responsible for working in collaboration with both the kitchen and servers / bartenders to ensure that ready food is delivered to guests quickly and accurately.

Food runners should obtain the ability to multi-task for long periods of time and be able to assist with traying, finishing, and delivering food.

Food runners also support and work alongside the Bartenders / Servers to ensure the highest level of customer service and Taproom efficiency while performing the following duties :

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Work with the Expo to ensure food is being trayed correctly and going to the table in a timely matter.
• Be able to read tickets and know all food items on the menu
• Ensure freshness of food by prioritizing speed of delivery
• Learn floor plan / table numbers and deliver food to the correct location
• Refill customers' water / pop retrieve to go boxes, and napkins if they ask. Proactively assist customers with any questions or needs.
• Ensure all necessary items are stocked and available (i.e. straws, plastic cups / lids, sugar / sweetener, bar napkins, coasters, silverware etc.).
• Perform light cleaning duties such as sweeping, mopping, wiping down counters, and taking out trash and recycling, always keeping the counter clean and neat.
• Maintain a safe work environment according to federal and state regulations.
• Complete and sign for assigned side work during each shift.
• Perform opening and closing procedures
• Help maintain clean indoor / outdoor environment.
• Stock counter area supplies, which requires heavy lifting up to 30 pounds
• Develop and maintain a knowledge of Founders' culture, products, and the Taproom layout. Be able to effectively communicate that information to our customers.
• Treat all customers and co-workers with courtesy and respect.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel;

talk or hear and taste or smell. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and / or move up to 30 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last updated : 2024-04-23