Position: HCM Systems Data Administrator

Job Description:

This position maintains personnel records and processes employee record changes. The incumbent in this job responds to internal customer questions and provides self-service user guidance for the human capital management system, while demonstrating the highest degree of courtesy, integrity, and professionalism to resolve issues.

Core Responsibilities & Duties:

• Responsible for performing employee record management tasks
• Responds to requests for employee record data and documents in accordance with company’s policies, procedures and data and record security standards
• Performs data and document entry into employee records in the Human Capital Management (HCM) System
• Works to support accuracy and integrity of employee data within the HCM System by following established procedures for updating, verifying, and correcting employee records
• Maintains employee electronic and paper personnel files consistent with company policy and applicable employment regulations
• Provides excellent service and how to guidance to employees and managers performing self-service transactions on employee records in the HCM System
• Assists in developing and maintaining user "how to" job aids
• Assists in developing and maintaining HR data administration team’s standard operating procedures (SOPs)
• Performs HCM System user acceptance testing
• Other duties as assigned

Qualifications:

• High School diploma or equivalent
• Minimum of 2 years related work experience in human resources and data and record administration
• Proficient experience utilizing Microsoft Office Suite-specifically Excel, Outlook, and Word
• Proficient experience working with HRIS software

Skills:

• The ideal candidate will possess a “can do” approach with a “will do” work ethic
• Interpersonal skills necessary to build effective working relationships with employees at all levels of the organization
• Strong attention to detail and quality skills
• Strong organization and prioritization skill set
• Excellent oral and written communication skills
• Ability to maintain highly sensitive and confidential information

 Forward Air is an Equal Opportunity Employer.

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