Title: Atlas Workforce Operations Specialist

Unit: Atlas Workforce Program

Salary: $53,000 to $55,000

Reports: Program Director, Transitional Jobs

Status: Full-Time; Regular; Non-Exempt

Location: 502 E. 163rd Street Bronx, NY 10451

Date Prepared: April 22nd, 2024

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency just under $60 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and in depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 11,000 people a year. Our client population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally for their quality and innovation.

Position Summary

Under the direction of Fortune, the Operations Specialist is responsible for a wide range of administrative tasks designed to ensure the program's smooth operation. These include scheduling, correspondence, document management, logistics coordination for program activities, compliance maintenance, procurement, inventory management, budget tracking, financial record-keeping, and acting as a liaison with various stakeholders. Furthermore, the specialist will organize program events, oversee participant tracking, and provide essential support to staff, participants, and the Program Director.

The ideal candidate will not only meet these qualifications but will also share a deep commitment to the mission of reducing gun violence and improving the lives of New Yorkers. This role is an opportunity to be at the forefront of a transformative program, directly impacting individuals and the broader community and supporting them toward a safer, more positive future.

Mission, Culture and Fit

The POA must embody the values and mission of the Fortune Society. This includes meeting our participants where they are, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worst things we have done.

Attention to Detail

The POA must demonstrate competency todevelop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details.

Collaboration

The POA must collaborate and coordinate with AWP team to provide care and support to those who are in need of higher levels of supervision.

Essential Duties and Responsibilities:

• Manage administrative tasks, including scheduling, correspondence, and document management to support the program team;
• Assist in coordinating logistics for program activities, including venue bookings, transportation, and materials preparation;
• Assist in maintaining program compliance with all applicable regulations and reporting requirements;
• Oversee procurement of materials and manage inventory of program supplies and assets;
• Help to manage disbursements of emergency assistance funds, stipends, and per diems;
• Support budget tracking, invoice processing, and financial record-keeping in collaboration with the finance team;
• Serve as a liaison with program partners, service providers, and other stakeholders;
• Organize program meetings, workshops, and events, handling all logistical aspects efficiently;
• Keep track & record all Participants through the program from orientation through graduation and daily attendance. Support Staff & Participants in daily functions at each level of the program; and
• Support the Program Directors with related tasks as needed.

Qualifications:

• High school diploma, GED/HSE and/or appropriate education, training or experience preferred;
• Basic skills using a computer in a professional environment, including using Microsoft Office;
• Excellent verbal communication skills;
• Bi-lingual (English/Spanish) a plus;
• Excellent interpersonal skills and telephone manner; and
• Ability to stay calm in a fast paced environment and always maintain a courteous manner.
• Experience working with the community in the South Bronx, a plus;
• Experience and/or desire to work with a culturally diverse population;
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements – Travel to other Fortune locations may be required.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable intervals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.