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36 Customer Experience Supervisor Jobs in Columbus, OH

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Columbus, OH | Full Time
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Columbus, OH | Full Time
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Columbus, OH | Full Time
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Columbus, OH | Full Time
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JPMorgan Chase
Columbus, OH | Full Time
$71k-92k (estimate)
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Customer Experience Supervisor
FORTUITY Columbus, OH
$58k-75k (estimate)
Full Time 10 Months Ago
Save

FORTUITY is Hiring a Customer Experience Supervisor Near Columbus, OH

CX SUPERVISOR
We have an exciting opportunity at Fortuity as a CX Supervisor! If you are looking to make a difference and grow your career, we're the place for you. Our team of experienced specialists provides exceptional, knowledgeable customer service and sales support to corporate clients. We've fostered a unique and satisfying work experience, providing paths for career development and a bright future.
We're seeking a self-motivated individual to join our team and lead and supervise a group of CX Specialists to deliver the most inspiring and unique customer experience possible. The right candidate must think like an entrepreneur, constantly innovating and driving positive change to influence and shape Fortuity’s culture.
Successful characteristics include creating and sustaining an environment that motivates high performance, recognizing and rewarding excellence in individuals and teams, and delivering results through exceptional decision quality and problem solving.
Our ideal candidate has 3 years of customer service supervisory experience, excellent communication skills, and coaching and mentoring skills. If you are a team player, self-starter, and possess sound judgment and problem-solving skills, we want to hear from you!
Compensation for this full-time position includes bonus pay eligibility, as well as great benefits like 401(k), medical, dental & vision insurance, company paid life insurance & short/long term disability and paid time off. High school or equivalent required.
We are located in Franklinton at 775 West Broad, just west of downtown on a major COTA bus route. We have free parking in our own parking garage and convenient access to multiple freeways. Many on-site benefits are also available to our team members.
Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-75k (estimate)

POST DATE

07/06/2023

EXPIRATION DATE

05/23/2024

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The job skills required for Customer Experience Supervisor include Customer Service, Problem Solving, Communication Skills, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Experience Supervisor positions, which can be used as a reference in future career path planning. As a Customer Experience Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Supervisor. You can explore the career advancement for a Customer Experience Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Experience Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Supervisor job description and responsibilities

Responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.

02/22/2022: San Jose, CA

Build a strong team and shape staff behaviors to accomplish desired results.

03/03/2022: Laramie, WY

Provides direction to the Customer Service Division by assigning, directing and reviewing work of staff.

03/24/2022: Norfolk, VA

Responsible for the day-to-day performance of a small group, either a team, a department or a shift.

02/09/2022: Grand Rapids, MI

Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

02/07/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Supervisor jobs

Have a customer-centric approach to work.

02/11/2022: Trenton, NJ

2+ years of work experience in a similar position.

02/04/2022: Anderson, IN

Proficient knowledge of customer service and standard office practices and procedures.

01/28/2022: La Crosse, WI

Bachelor’s degree or equivalent combination of education and experience.

03/05/2022: Washington, DC

Previous experience as an operations supervisor or similar role.

02/17/2022: San Antonio, TX

Step 3: View the best colleges and universities for Customer Experience Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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