You haven't searched anything yet.
Role Overview
As a Technical Success Manager, you will be an active part of the top-notch Fortinet organization, working alongside our exceptional global team of professionals in Engineering, QA, Security and Product Support. You will guide our clients through all phases of the customer journey, providing expertise and guidance to ensure that the FortiNDR Cloud platform delivers maximum value to our clients.
This will involve working directly with clients to anticipate, understand, enumerate, and address their technical requests and concerns and serve as strategic advisors giving input on security operations and incident response workflows as well as product functionality, technology, and implementation.
Responsibilities
Requirements
Educational Requirements
Master's Degree preferred, Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable
The US base salary range for this position is $130,000 - $160,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
#GD
EEOC / AAPAccommodation: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-7700 of accommodations@fortinet.com for assistance.EEO: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.Full Time
Hardware & Office Equipment
$95k-125k (estimate)
02/18/2024
04/27/2024
fortinet.com
SUNNYVALE, CA
7,500 - 15,000
2000
Public
KEN XIE
$1B - $3B
Hardware & Office Equipment
Fortinet is a provider of network security appliances and unified threat management solutions.
The following is the career advancement route for Technical Success Manager positions, which can be used as a reference in future career path planning. As a Technical Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Success Manager. You can explore the career advancement for a Technical Success Manager below and select your interested title to get hiring information.