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Duties and Responsibilities
Operates shuttle vehicle escorting customers to and from the terminal building.
Monitors shuttle request forms and cell phone for arriving passenger needs.
Upon request, will assist wheelchair passengers to the airline ticket counter and from the security exit to their vehicle.
Upon request, will jump start vehicles and pump-up tires.
Assist passengers with transport of baggage.
Answer questions from passengers and drivers.
Maintains required records and submits reports of the number of passengers assisted.
Assists in maintaining cleanliness of terminal area and shuttle vehicle.
Maintains surveillance of parking lot and reports anything unusual (e.g., vandalism, parking gate multifunction, etc).
Assist with special events as directed by the supervisor.
Assist with snow removal as directed by the supervisor.
Performs other duties as assigned.
Knowledge and Abilities:
Special Requirements
Experience and Education Requirements
High school equivalent education with six months to one year of work experience in customer service; requires basic computer operations experience, including email.
Special Requirements
Position Summary
If you enjoy helping people and working outside, this job is for you! Join our fun, customer-focused team at FWA and make our passengers’ lives easier by providing directional assistance in and around the airport terminal and shuttle rides from the parking lot to the terminal among several other customer service tasks. We are looking for part-time team members who are open to flexible schedules. Looking to fill a Monday - Friday 4:30 am -10:30 am shift.
This position assists with the loading and unloading of passengers and baggage, assists with maintaining a clean and safe curb line for passengers, provides customer service to airport customers and users; participates in custodial and snow removal efforts when available.
Full Time
Transportation
$35k-44k (estimate)
04/22/2023
04/12/2024
fwairport.com
FORT WAYNE, IN
50 - 100
1985
COMMANDER JOHN NORRIS
$10M - $50M
Transportation
The Fort Wayne-Allen County Airport Authority was created in 1985 and now owns and operates both Fort Wayne International Airport (FWA), which offers commercial passenger, commercial cargo, military, and general aviation operations on the citys Southwest side; and Smith Field Airport (SMD), a general aviation airport on the citys North side.
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