4 Collector I-Onsite Jobs in Liberty, NC

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Collector I-Onsite

Fort Liberty Federal Credit Union

Liberty, NC | Full Time

$35k-42k (estimate)

3 Weeks Ago

Loan Processor I-Onsite

Fort Liberty Federal Credit Union

Liberty, NC | Full Time

$36k-45k (estimate)

1 Month Ago

Defense and Government Travel Consultant I (entry level) ONSITE Fort Bragg NC

Carlson Wagonlit Travel

Liberty, NC | Full Time

$48k-63k (estimate)

2 Months Ago

Defense and Government Travel Consultant I ONSITE Ft Liberty NC (entry level)

Carlson Wagonlit Travel

Liberty, NC | Full Time

$44k-58k (estimate)

0 Months Ago

Collector I-Onsite

$35k-42k (estimate)

Full Time 3 Weeks Ago

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Fort Liberty Federal Credit Union is Hiring a Collector I-Onsite Near Liberty, NC

Collector I-Onsite

Purpose:

To collect past due loan payments.

Primary Duties and Responsibilities:

Works open and closed accounts as assigned by the CLO, maintains a work record of progress for internal review and follow-up.

Writes collection letters and notices. Have approved by CLO any new letters that have not previously been sent.

Turns phone routes, maintaining a log of such calls and action. Ensures follow-up work to resolve past due accounts is completed in a timely manner.

Assists CLO in placing collateral accounts for repossession and repossessing collateral. Assists the CLO in document preparation regarding the repossessions.

Recommends to the CLO, accounts considered a loss for charge off. (Special circumstance accounts.)

Ensures posting of payments to loans that are delinquent, i.e., share to loan transfers, and prepares vouchers when necessary to permit this.

Makes adjustments to loan payments when payments have been misapplied to accounts, researching account histories and when necessary to adjust.

Makes field calls when necessary to make contact with the member to resolve past due accounts. This will be done with the Credit Union auto when it is available.

Preparing accounts for legal action with the CLO approval and instruction when necessary. This includes small claims, notice of rights, bankruptcies (proof of claims), repossessions, etc.

Other Duties and Responsibilities:

Assists CLO in preparing reports when necessary.

Photocopies/ scan letters, files and other documentation of work in order to preserve record of such files.

Filing of any Collection Department forms or papers as may be necessary.

Prepares certified mail and assures return receipt of such mail is filed.

Work non-sufficient fund items when assigned.

Other duties as assigned by management.

Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering & Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Training:

High School diploma.
On an annual basis is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training.

Prior Experience:

1-12 months of similar or related experience.

Interpersonal Skills:

Courtesy, tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Special Skills and Abilities:

Strong communication skills, both written and verbal, and the ability to explain and discuss sensitive subjects.
Ability to use telephone in collection work and to work the staff and the public by telephone and in person.
Assertive and willing to do field collection calls.

Physical Demands:

The need for physical stamina is low to moderate.

Working Conditions:

Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May need to work beyond normal working hours, pending organization needs.