*Role and Responsibilities: Assistant General Manager

*This is intended to be a baseline for the position. Other reasonable duties may be assigned.

The Assistant General Manager (AGM) will work with the General Manager (GM) and the Area Manger (AM) to provide leadership, structure, and training in the following areas: customer service, menu knowledge, salad building, conflict resolution, scheduling issues, and day-to-day operations of the restaurant. The AGM will also keep Forage’s ambiance fun, informative, and inclusive for guests and staff. The AGM will play an integral role in training, controlling food costs, meeting labor requirements, and customer service.

Schedule: A general schedule for the AGM role is 11am to 7pm 5 days per week (Wednesday through Sunday). Anticipate working weekends & holidays. Depending upon the location we’re hiring for, there may or may not be flexibility within this schedule.

Specific Tasks Include, but are not limited too:

• Resolving customer service issues in line with Forage’s mission
• Communicating with online partners and working with online partner issues
• Troubleshooting technical issues (internet, POS, RedCard, online partners)
• Keeping Salad Builders on task
• Stocking/restocking all areas of the restaurant, and/or facilitation of that
• Appropriately delegating to employees
• Keeping a 10,000ft view of the restaurant while working within it
• Continual training and monitoring of: portions, guest interactions, co-worker interactions, food quality, etc.
• Data entry and invoice entry.
• Monitoring schedules and providing scheduling input
• Helping with interviews for Salad Builders & Shift Leaders
• Answer or facilitate questions from co-workers and guests
• Communicate what we do well and what we need to work on after each shift with GM and weekly with AM
• Willingness to cover a shift or high traffic time at the restaurant in the event of an absence or need.
• Step in for the GM when required. (previously disclosed absence, vacation, etc)

Forage Kitchen works very hard to provide opportunities for all of our employees to grow professionally and personally. The AGM role is designed to prepare you to be a GM. While this is not required or guaranteed we are invested in your continued growth and success. This is a fantastic opportunity for a motivated, responsible, intelligent, and empathetic individual to join our Forage Family.

Compensation & Benefits: $15 to $20 per hour tips, Health, Dental, Bonus, Upward Mobility, Shift Meals, 1 week PTO

Good Luck! We look forward to hearing from you.

Personal and professional references will be required. You must also have the ability to pass a background check.

Job Type: Full-time

Pay: Up to $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person