Description

Food52 is a next-generation cooking and home company, named one of the World's Most Innovative Companies by Fast Company, with a monthly reach of more than 30 million people. The digital hub challenges the models of traditional media and retailers, combining content, commerce, and community around the belief that the kitchen is the heart of the home and that food is the center of a well-lived life. Food52 connects a global community of experts and amateurs, supporting them with inspirational, helpful content — recipes, videos, podcasts, cookbooks, and more — and outfitting them with products that make them happy. In addition to a curated Shop that features hundreds of makers, the Food52 family of brands includes the lighting and lifestyle goods company Schoolhouse and the heritage home brand Dansk.

The HQ Manager is the first person to greet guests, new hires, and team members, which means they set the tone for people’s experience at Food52. We want that experience to be personal, positive, and memorable. Our HQ manager is responsible for organizing and executing a wide variety of duties to make sure our headquarters run smoothly and efficiently; they are expected to create and maintain a positive work environment, maintain our beautiful and inspiring space, and provide clear communication and safety for the team.

This position is on-site in our Brooklyn Navy Yard office, 8:30am - 5:30pm Monday - Friday.

Key Functions

Create a warm and tidy office environment

• Set a warm, friendly tone in the office and be a helpful, enterprising resource for team members
• Ensure the office appearance is ready and organized for guests and employees at all times, including organizing and maintaining closets, common drawers, printer area, etc.
• Register and greet visitors; provide refreshments and make them feel welcome
• Arrange any necessary repairs to keep the office and test kitchen running as expected
• Provide office tours to new hires or partners as needed
• Organize, order, and stock office and kitchen supplies

Act as the point of contact for employee and building management needs

• Collaborate with team members to coordinate large internal meetings and events
• Maintain timely communication with staff and leadership to keep everyone informed concerning needs, opportunities, and risks
• Facilitate office security measures and be prepared to assist when an issue arises
• Submit appropriate building work orders and service requests, including visitor passes 

Work with cross-functional stakeholders to execute in-office events

• Maintain the office event calendar and employee communications about upcoming events 
• Support setup and breakdown of events, as needed
• Liaise with building management and facility vendors to ensure all Certificate of Insurance documents (COI’s), deliveries, and other needs are approved prior to events, including garbage disposal, parking and building guest passes, and storage for any event props in the office

Oversee and support administrative duties in the office

• Manage facility vendors, including cleaners, delivery services, and caterers 
• Manage all inbound and outbound mail and packages; this may include occasionally moving, assembling or dis-: packages.
• Run errands, as needed
• Support special projects as needed

Coordinate on-site IT needs

• Comfortable with office hardware and software and quick to learn new technologies
• Support new hires with initial IT setup
• Do a daily sweep of conference rooms to ensure all technology is functioning as expected

Manage the office budget and ensures accurate and timely reporting

• Control and approve supply requisitions
• Manage contract and price negotiations with office vendors and service providers
• Ensure all items are invoiced and approved for timely payment
• Substantiate and submit expense reports, as needed

Competencies

• Deeply Organized – A multi-tasker and juggler of responsibilities big and small. We run a lifestyle business that hinges on many small but important details. 
• Problem Solver – There’s no problem too big or too small for you to use your creative problem solving skills; you’re always working to find a way and get to “yes”!
• Continuous Improvement – We're looking for someone who will not only pursue excellence in performing the job responsibilities listed here, but will always strive to improve and streamline what we do, and how we do it.
• Team Player – Embodies the qualities and values of trustworthiness, respect and accountability, setting an example for everyone. Exhibits objectivity and openness to others' views, giving and welcoming feedback. 
• Superior Communication – Practices timely, proactive and respectful communication with everyone. You'll be interacting with all sorts of people, including investors, partners, electricians, photographers, etc.
• Adaptable – Demonstrates a willingness to meet and adapt positively to the unexpected and changing needs of a dynamic, growing company.
• Excellent Judgment – Exhibits sound and accurate judgment and includes appropriate people in the decision-making process.

Qualifications & Requirements

• 2 years of experience managing an office of at least 50 employees
• Experience working in a hospitality setting is preferred but not required
• Proficient in Google Workplace, Slack, Microsoft Office
• Technical experience with copiers, scanners, Macs and PCs
• Excellent written and verbal communication skills
• Able to work varied hours if necessary for special events 
• Be excellent at managing multiple competing priorities
• Be able to independently identify what needs to be done, and then act
• Strong attention to detail
• Be dependable and team oriented
• Strong problem solving and analytical skills
• Bilingual preferred (Spanish and English)

Physical Requirements

• Office environment 
• Routinely lifts, carries and moves materials up to 50 pounds
• Use of a computer up to 8 hours per day

Compensation

For residents of CT, NJ or NY the compensation for this role is $100,000 to $115,000. Factors used to determine the salary range for a given position may impact what salary within the stated range may be offered to any particular candidate (e.g., years of experience, level of education obtained, etc.). 

EEO Statement

Food52 is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. To achieve our mission of teaching the world to grow, we are building an environment where every employee can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.

Working at Food52

Food52 is committed to providing our team with a competitive benefits package. Some of our benefits for 2024 include: 

• Food52 funded health benefits (medical, dental, and vision), starting at zero cost to employees
• Unlimited paid time off
• Monthly fitness reimbursement
• Citibike (NYC) or BikeTown (PDX) company-sponsored annual membership
• Generous employee discount across our brand portfolio
• 401K retirement plan
• FSA / HSA

Our Values

We save everyone a seat.

• We forge connections with our community through kindness, empathy, and personal touch.
• We view everyone as a whole person, and we celebrate what makes us unique.
• We aspire to leave things better than we found them.

We reset the table.

• We actively create opportunities for change and believe in challenging industry norms.
• We clearly communicate our DEI vision and welcome discussion.
• We make room for new and existing members of our community and commit to supporting their needs.

We go off recipe.

• We don’t follow the pack, we lead it.
• We strive to build a great company that continues to grow and develop, with original ideas and unique implementation.

We light the fire.

• Instead of waiting for work to be identified or assigned, we take the initiative and seek it out, embracing action and accountability.
• Put simply: we get stuff done.

We pass the butter.

• We engage in respectful interactions under all circumstances, operating with a “we” not an “I” mentality.
• We lead with positive intent and charitable assumption, and we understand that we are all working towards the same goals.
• We lift each other up by generously bringing what we have to offer to the table.

Visa Sponsorship

Currently, Food52 does not provide Visa sponsorship. All applicants must be able to provide legal proof of their eligibility to work in the U.S.