Dairy/Frozen Foods Associate Part-Time

Tallahassee, FL, 32301

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools in a safe and appropriate manner.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons, etc. and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to Management and/or Pricing/Scan Coordinator.
• Follow established policies and procedures (where applicable) for rewards programs, gift cards, and coupons.
• Maintain a clean and organized work area, including cleaning equipment and utensils.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Understand the company’s checkout/purchasing procedures to include how customers and staff pay for items in the store.
• Adhere to all food safety regulations and guidelines to include maintaining a clean and orderly work area.
• Assist with inventory management and ordering supplies as needed.
• Performs other duties as assigned to include stocking, cleaning, etc.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Standing for extended periods of time
• Bending, lifting, and reaching
• Ability to lift up to 50 pounds

• 18 years of age or older
• High School Diploma or Equivalent
• Ability to read, write, and speak English proficiently
• Ability to understand and follow instructions
• Customer service experience
• Ability to handle stressful situations
• Ability to work in a fast-paced environment
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

• Excellent Customer Service Attitude and Skills
• Prior experience in a retail or grocery environment preferred
• Knowledge of produce items and their seasonality
• Strong communication skills
• Ability to work flexible hours to include evenings and weekends.