2 associate customer success specialist entry level Jobs in charlotte, nc
TRC Talent Solutions is Hiring a Customer Support Specialist (entry level) Near Charlotte, NC
Customer Support Specialist - (entry level)
Expanding Corporate Office in South Charlotte is adding a Customer Support Specialist to their Sales and Service team. You will be the front line for customer interaction and account management. You will be partnering with a high-performance team focused on high touch customer support. This is considered an entry level position with career development. New Graduates Welcome to apply. Salary up to $58,000, great benefits, Convenient location!
Responsibilities of the Customer Support Specialist:
- Receive and process orders in SAP order management system via inbound telephone calls, email, web, and EDI from B2B customers.
- Responsible for confirming order, product availability, delivery status using company guidelines and assigned distribution lanes.
- Develop relationships to influence and drive sales of products and services.
- Partner with assigned sales team to develop a business plan for account management
- Resolve and research customer request
- Evaluate credit history and accept orders within credit limit for customers.
Qualifications of the Customer Support Specialist:
- Bachelor's Degree
- Microsoft Office Suite proficiency
- Great communication skills both written and verbal
by Jobble
Job Summary
Full Time
$53k-70k (estimate)
04/24/2024
05/12/2024
The following is the career advancement route for Customer Support Specialist (entry level) positions, which can be used as a reference in future career path planning. As a Customer Support Specialist (entry level), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist (entry level). You can explore the career advancement for a Customer Support Specialist (entry level) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
