29 Technology Analyst I Jobs in Chicago, IL
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FOLEY LARDNER is Hiring a Technology Analyst I Near Chicago, IL
Overview
Foley & Lardner LLP's Chicago office is currently looking for a Technology Analyst I to join our team! The Analyst will use troubleshooting skills to aid in the operational support of law firm technologies. The right candidate will regularly interact with attorneys and business professionals within the Chicago office and are responsible for client service and support. They will also be responsible for maintaining and supporting department and firm-wide goals, which are focused heavily on providing the best technical customer service in the legal industry.
Responsibilities
- Day-to-day support for the technology environment
- Performs routine maintenance and repair of computers, printers, and peripherals
- Setup and configure AV equipment in support of scheduled meetings
- Installs software, hardware, and other equipment
- Updates service records and help desk tickets
- Tests and documents solutions in the help desk knowledge-base
- Administers telephone and voice-mail systems including adds, moves, and changes
- Racks network servers and UPS components as needed
- Respond to written and verbal requests for technical advice and support
- Documentation duties may include how to and training materials, daily status reports, architecture and design diagrams and more
- Participation in regular team meetings to review action plans, issues, customer service topics, and project activities
- Occasional travel to other Foley offices may be required (less than 5-10%)
- This position may require occasional after-hours work to be performed
Qualifications
- High School Diploma or GED required
- Prior experience supporting technology for end users working in a network environment strongly preferred
- Prior experience setting up computers, printers, and installing and configuring software preferred
- Prior exposure to a help desk ticketing system, virus containment, and occasional interactions with 3rd party service providers are desirable
- Technical certifications, such as HDI Desktop Support Technician, A , Net , Security , Microsoft Desktop Support Technician preferred
- Prior law firm experience preferred
Job Summary
Full Time
Business Services
$54k-70k (estimate)
01/11/2023
02/25/2023
foley.com
MILWAUKEE, WI
7,500 - 15,000
1842
JAY ROTHMAN
$200M - $500M
Business Services
Related Companies
The job skills required for Technology Analyst I include Troubleshooting, Help Desk, Customer Service, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Analyst I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Analyst I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Analyst I positions, which can be used as a reference in future career path planning. As a Technology Analyst I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Analyst I. You can explore the career advancement for a Technology Analyst I below and select your interested title to get hiring information.
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