COMPANY OVERVIEW

Company Mission and Services

Focus Strategies is a national consulting firm based on the West Coast dedicated to helping

communities improve efforts to end homelessness. We do this through community-based

planning informed by local data and national best practices. For more than seventeen years,

we have provided consulting to jurisdictional and community leadership in communities

across the country in their efforts to reduce homelessness.

We are dedicated to partnering with communities through strategic consulting and technical

assistance to design and develop equity-informed and person-centered programs, map

strategic action plans, identify policy solutions, and evaluate efforts to improve outcomes for

people experiencing homelessness. We are committed to working with our clients to

understand their community’s needs, including the experience and dynamics of

homelessness in the region as well as the unique strengths and challenges of existing

strategies.

We are seeking a Director of Finance and Operations to join our mission-driven organization

who will contribute to a stable foundation from which we can operate and make a positive

impact for communities and individuals experiencing homelessness.

POSITION SUMMARY

Position: Director of Finance and Operations

Location: Remote; Pacific Time Zone, United States (preferably California)

Reports to: President

Direct reports: Administrative Manager & Fractional Accounting Manager

Status: Full-time, exempt

Compensation: $125,000 - $150,000 annually, determined by relevant factors, including

qualifications, certifications, experience, and skills

www.FocusStrategies.net | Phone: 916-436-1836 | 340 S Lemon Ave #1815 | Walnut, CA 91789

Time off & benefits: Paid time off (vacation, sick time, and 10 holidays), 401(k) with 4% salary

match and profit sharing, generous benefits (health, dental, and vision),

flexible spending plans, short and long-term disability insurance, and $50

per month reimbursement for phone, internet, and office supplies

Required: Proof of eligibility to work in the United States

Start Date: Open until filled

Contact Info: Ed Woo, ed.woo@theceosrighthand.co

DIRECTOR OF FINANCE AND OPERATIONS RESPONSIBILITIES AND REQUIREMENTS

Position Overview

The Focus Strategies Director of Finance and Operations plays a key role in achieving our

mission of reducing homelessness by sustaining and growing the infrastructure of our finance

and business operations. You will use your experience gained in similar organizations, your

strong people skills, and your excellent strategic mindset to develop, implement, and manage

operational and administrative solutions, working in close collaboration with the President. This

is “hands-on” and rewarding remote work, with great benefits and an organizational culture of

teamwork that results in our delivery of high-quality consulting and analyses.

Position Responsibilities

The Director of Finance and Operations brings experience, insights, and best practices to Focus

Strategies to enhance its financial controls, daily operations, and pathway to growth. This will be

accomplished through mentoring and managing people, optimizing resources, and streamlining

systems in alignment with our values.

Finance

• Work closely with the President to execute the organization’s financial strategy, entailing

prospective new projects.

• Develop and provide contextual insights into revenue, cost, and staffing forecasts,

the forecasts. As needed, model out financial scenarios to aid in planning and decision

making.

• Define and implement standard operating procedures (SOPPs) across AP and AR,

implementing updates, as needed.

• Develop and manage relationships with financial vendors including banking and credit

management firms.

• Oversee the output of the finance and administration staff to ensure accuracy and

Operations

• Own the contract responsibilities of the company, including the creation/maintenance of

• Lead and/or oversee vendor procurement and software license maintenance, including

(User audits, management of seats/licenses; Does the budget match the timeline? Is the

service satisfactory? When does the contract expire? Are they staying within budget?).

• Collaborate with relevant staff on creating and implementing procedures in response to

their inclusion in relevant client requirements and reports.

• Coordinate with the President to ensure the employee benefits offered by the company

fulfill.

• Research, lead the selection of, and implement workflow/CRM systems to improve

• Lead internal processes and efforts to achieve specific goals, such as advancing the

provide support to internal projects where necessary.

Leadership

• Supervise finance and administrative staff and ensure that departmental activities are

upholding the mission and values of the company.

• Work closely with finance and administrative staff to set priorities and organize workflow;

completion, particularly at the month end.

• Set performance and professional development goals, provide regular feedback, and

Additional Responsibilities

• Actively participate in continuous learning and process/product improvement efforts with

• Engage in Focus Strategies’ collective processes (e.g., discussions, readings, committees)

• Contribute to team effort by accomplishing related tasks as needed.

Position Requirements

• At least 5 years of experience working in finance and operations, with at least 3 years at a

services firm (5 years of relevant experience will be paid at the lower end of the posted

salary with increasing pay based on skills and relevant experience).

• Knowledge of finance and accounting as it relates to this type/size of business and

• Leadership experience of building effective teams, delivering performance feedback, and

mitigate the harms of hierarchy).

• Experience owning the contract process for a consulting or professional services firm.
• Experience working hands-on as a project-based consultant for a consulting or

professional services firm.

• Demonstrated experience working or volunteering in mission-driven organizations.
• Passion for ending homelessness and a commitment to data-informed public policy.
• Understanding of diversity, racism and oppression and a commitment to furthering equity

and belonging.

• Demonstrable ability to connect the details to the big picture for others.
• Ability to make accurate assessments about changing organizational landscapes and with

foresight, make determinations, produce insightful ideas, and set forth impactful next

steps.

• Skilled in Advanced Excel, Dropbox, Asana, QuickBooks and other finance, CRM, and

• Must have extraordinary attention to detail and accuracy, be highly self-directed, and

quickly.

• Strong written, verbal, and analytical skills.
• Preferred: knowledgeable about public agency services contracts (local and state).

What the Director Will Gain from the Position

• Opportunity to work with a supportive, committed team to reduce homelessness as

• Experience as a key member of a highly functional and collaborative executive team.
• Opportunity to grow with a strong organization making a meaningful difference.
• Increasing responsibility over time.

About Our Workplace

Focus Strategies is committed to creating an inclusive workplace with a collaborative team

dedicated to our mission of helping communities house people experiencing homelessness. We

are an Equal Opportunity Employer. In alignment with our company values, we strive to attract

and maintain a workplace that reflects a broad spectrum of diversity. We strongly encourage

employment applications from people who self-identify as coming from historically marginalized

populations and communities who have been most impacted by homelessness.

We are currently a 20-person firm that operates fully remote with regular phone and video

meetings. Our normal work hours are 8am-5pm Pacific Time. Occasional work outside of normal

hours may be required to meet project deadlines. This position requires limited travel to internal

meetings, client sites, trainings, and/or conferences.

Physical Requirements

• Ability to operate a computer for 6-8 hours per day.
• Ability to give and receive detailed information through verbal and written

communication.

• Ability to perform activities such as: preparing and analyzing data and figures,

• Ability to set up and maintain a safe and ergonomic workspace in home environment

shipments, rare shipping of equipment for repair, and carrying laptop and files for

occasional all-day travel.

TO APPLY

Please send your resume and brief cover letter as one PDF to ed.woo@theceosrighthand.co.

Please include your name and position title in the document’s electronic name (e.g., Kendra

Scott Dir of Fin and Ops application.pdf).