FMS Manager of Janitorial Operations

Company Overview

FMS is a commercial cleaning company servicing over 10 million square feet of space every day. We operate with a deep sense of commitment to helping our employees as well as the communities in which we live. We understand that people will give their all and take pride in their work when they are part of something bigger. Our cultivation of good people translates into clean buildings and thriving communities.

The FMS Operations Manager is an integral part of our story. We carefully consider each applicant to determine culture fit, leadership style and dependability as our determining factors. As an FMS Ops Manager, you take pride in a job well done and providing excellent leadership and customer service. You understand that good people and clean buildings go hand-in-hand. You understand the importance of punctuality, teamwork, accountability, and communication.

The Successful Candidate

The Successful Candidate is a true leader that takes pride in being part of the FMS Story and instills that pride in others. He/she positively leads people through challenges and provides opportunities for people to reach their potential. He/she exhibits a strong work ethic, self-motivation, the discipline to follow procedures, organizational and planning skills and a positive, friendly attitude. He/she will drive results through effective leadership, accountability, problem solving and procedural oversight. He/she will help create a positive, team-oriented environment and are champions of FMS initiatives, values and our mission to use our resources to provide opportunities and access for our employees and help the communities where we live thrive. This position is located in Lexington, KY and supports the Lexington accounts as well as the surrounding areas and requires 2nd shift availability.

This position reports directly to the Sr Manager of Operations.

Responsibilities include and are not limited to;

 Developing Daily Coverage Plans and Verify Execution

 Leading

 Coordinate, oversee, and verify employee training and development

 Oversee, execute, and verify employee relationship/recognition/engagement procedures

 Develop employee relationships through face-to-face communication

 Resolve and coordinate employee needs with Supervisors

 Customer Service

 Develop, implement and verify customer service issue resolutions with Supervisor

 Notify customer of work performed with (I Was Here Program)

 Meet with customers on a regular basis

 Oversee resolution of safety, security, and cleaning issues with supervisor

 Perform quality inspections

 Communication

 Communicate customer/account issues and successes with Director on a daily basis

 Communicate daily execution of plans, issues, staffing, and success with customers

 Coordinate Support Services

 Coordinate and oversee the execution of equipment, supply and HR needs

 Schedule, coordinate, and oversee the execution of required special programs and periodic tasks

 Compliance and Accountability

 Verify execution of core cleaning functions and responsibilities at the supervisor and account level

 Maintain account budgets by identifying overages and executing plans with Director

 Ensure profitability through P&L responsibility by working with your Director to create and implement plans with your leaders at the account level

 Identify HR needs and execute with HR and Director input

 Complete employee evaluations

 Develop, revise cleaning routes with training support

*Proof of Covid Vaccine is required

Benefits include;

• Health Insurance
• Vision Insurance
• Dental Insurance
• PTO after 90 days
• Paid Maternity/Paternity leave
• Paid Short Term Disability
• Paid Life Insurance
• Profit sharing eligibility
• Competitive salary based on experience
• 401K with match
• Employee Assistance Program
• Use of company vehicle and cell phone

FMSpbc is an equal opportunity employer.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Schedule:

• Afternoon shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• leadership: 5 years (Required)

Work Location: In person