The FMS Supervisor is part of the FMS Story. You take pride in leading teams of people and providing excellent customer service. You understand that good people and clean buildings go hand-in-hand. You understand the importance of leadership presence, follow up, accountability and communication. The FMS Supervisor reports to the appropriate Operations Manager. The scheduled shift for this position is M-F 1p-9:30p and oversee 8 employees at one location.

The role of the on-site supervisor includes and is not limited to;

Planning and Execution

• Field employee call-outs, communicate to manager/director
• Field customer needs, communicate to manager/director
• Develop daily coverage plan with manager, director
• Assign cleaning tasks to asst. supervisors, leads, flex cleaners, cleaners
• Verify execution of daily coverage plan
• Resolve minor, immediate issues (safety, cleaning, equipment/supply, employee, customer)
• Train cleaners, leads, flex-cleaners, and Assistant Supervisors
• Identify recurring safety, cleaning, equipment/supply, employee, and customer needs

Represent FMS

• Positive demeanor
• Uniform/appearance
• Professionalism

Leading

• Coach and motivate employees
• Recognize work well done
• Provide a steady, calm presence when challenge

Compliance

• Verify cleaning is completed to FMS standards
• Identify safety, cleaning, equipment/supply, employee, and customer needs during visits
• Perform required HR processes
• employee reviews
• performance improvement
• status changes
• vacation/time off
• Make sure employees are working scheduled hours

Communication

• Communicate safety needs to Manager daily
• Communicate cleaning needs to Manager daily
• Communicate supply equipment needs to Manager daily
• Communicate employee/personal needs to Manager daily
• Communicate customer requests to Manager daily
• Communicate company initiatives and employee programs to team members
• Communicate company initiatives and employee programs to team members
• Respond to immediate customer needs and communicate to customers as assigned by Manager

Additional Requirements:

• Must be able to lift up to 40 lbs, carry up to 20lbs
• Must be able to walk for long periods of time
• Must be able to stand, stoop and bend
• Vaccination required as it's a medical facility

Job Type: Full-time

Pay: $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person