Branch Director

FLS Transportation Services seeks an experienced, motivated, and career-minded Branch Director to join our growing team.

The Branch Director will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities:

• Direct all operational aspects, including operations, customer service, human resources, administration and sales
• Assess market conditions and identify current and prospective sales opportunities
• Develop forecasts and financial objectives
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of the branch’s personnel by providing training, coaching, development, and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration

Requirements:

• Proven branch management experience, as a branch director or similar role
• Solid experience in a 3PL (non-asset based) environment managing large groups (25 people) and significant P&L ( $50million gross sales) and large existing customer book ( 75 customers) is ESSENTIAL
• Strong experience in all aspects of sales, including growth strategies, account development, and business planning
• Demonstrated ability to hire, train, develop, lead, and direct a sales force
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Able to build and maintain lasting relationships with key business partners and customers
• Experience creating and managing budgets