JOB SUMMARY:

The Medical Assistant helps patients by providing information, services, and assistance.

ESSENTIAL FUNCTIONS:

· Prepares charts for scheduled appointments no less than 3 days in advance. May assist other MA’s in chart prep to maintain 3 days ahead in scheduling.

· Administers B12 injections including dropping charges and proper EMR documentation, following FNG protocols and OSHA safety standards as trained.

· Share in the rotation work schedule for coverage at all sites, Barkley, Cape Coral, and Whitehall Dr. as needed.

· Maintain strictest confidentiality in accordance with HIPAA compliance.

· Prepares patients for examination and treatment. Obtains and records patient histories and vital signs.

· Maintains accurate and complete documentation of the patient’s EMR chart (current medications, symptoms, allergies, diagnostic and lab results, etc.)

· Reviews next day’s scheduled appointments for any add ons or cancellations for chart preparation.

· Prepares exam and treatment rooms with necessary instruments (injection procedure trays and supplies).

· Assists the physician in the exam rooms and during special procedures when requested.

· Maintains the housekeeping of the exam rooms and physician offices (change table paper, pillow cases, cleanliness, neatness of counters, and cull magazines older than 3 months, etc.)

· Ensures medical equipment and instruments to be clean and functional at all times.

· Maintains DBS and VNS devices, ensures they are charged and ready for use.

· Informs patients in the exam rooms and lobby when the physician is behind schedule.

· Monitors Medical Records Faxes in Outlook for incoming records pertaining to chart prep.

· Orders and maintains inventory of all medical supplies and equipment as assigned.

· Semi-weekly retrieves medical records from the physician’s shred box. Reviews the records to ensure no record is shredded in error. Shreds duplicate and insignificant records.

· Maintains bio hazardous waste supplies and disposal as assigned.

· Orders and maintains inventory of medical supplies and injectable medications (includes Botox, Xeomin, Kenalog, Myobloc, Tysabri, etc.) as assigned.

· Attends required meetings and participates in committees as requested.

· Enhances professional growth and development through in-service meetings, education programs, conferences, etc.

· Maintains MA certification.

· Cross trains to provide backup coverage in other areas such as Front Desk, Phones, and Triage.

· Performs related work as required.

· Cape Coral Office MA:

· Maintains medication sample cabinet disposing of expired samples.

· Works closely with cashier to maintain patient flow.

· As needed when available will cover for MA staff shortage at the Whitehall Dr. office.

KNOWLEDGE, SKILL AND EXPERIENCE:

· High School Diploma or GED required.

· Medical Assistant certification preferred.

· Knowledge of medical terminology

· Strong organizational skills

· Ability to prioritize work during heavy workload situations

· Proficient in Windows environment and Microsoft Office

· Have excellent written and oral communication skills

· Experience with medical records; Previous EHR experience, Epic a plus

· Knowledge of medical practice and care to assist in giving patient care.

· Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care.

· Knowledge of common safety hazards and precautions to establish a safe work environment.

· Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs.

· Skill in maintaining records and recording test results.

· Skill in developing effective working relationships with patients, medical staff, and the public.

· Ability to work independently and work effectively as a team contributor on day to day assignments

· Ability to maintain quality control standards.

· Ability to react calmly and effectively in emergency situations.

· Ability to interpret, adapt and apply guidelines and procedures.

· Ability to communicate clearly both verbally and written.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of the position satisfactorily:

Communication

Able to read, analyze and interpret general business periodicals, correspondence, etc. Able to write clear communications. Able to effectively present information and respond to questions to all levels; Expresses thoughts clearly; Listens well.

Initiative

Actively seeks opportunities to make contributions vs. passively accepting situations. Goes above expectations to achieve goals.

Decision Making:

Makes decisions with sound judgment and a realistic understanding of issues.

Flexibility

Recognizes/responds to unanticipated events and requirements.

Dependability/Adaptability

Recognizes/responds to unanticipated events and requirements. Customer-focused, with demonstrated experience and ability to be flexible with changing priorities, demands and requests.

Interpersonal Relationships

Promotes teamwork, and leads by example, while successfully collaborating across functions and departments. Understands, responds to others’ needs and priorities.

Diversity Oriented

Recognizes/values the benefits of the diversity of people, ideas and cultures.

Personal Responsibility

Trustworthy with unyielding integrity.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, these include: utilize manual dexterity and eye-hand coordination to complete computer, handwriting, and telecommunication tasks; have normal/corrected vision and hearing to within normal range, and able to work under stressful conditions and/or work irregular hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Occasionally lifts and carries items weighing up to 50 pounds. Requires exposure to bodily fluids.

Typical Working Conditions: Exposure to medicinal preparations and other conditions common to a clinic environment. Possible exposure to communicable diseases.

WORK ENVIRONMENT:

The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Neurology

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Outpatient

Ability to Relocate:

• Fort Myers, FL 33907: Relocate before starting work (Required)

Work Location: In person