Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Customer Service/Data Entry associate in our professional coin grading business. The ideal candidate will have a strong clerical background and be proficient in data entry tasks.

Responsibilities:

- Answer customer phone calls and emails

- Help walk-in customers with drop-off and pick-up of orders (submissions)

-Receive and record mail submissions

- Enter submissions into intake application

- Close completed submissions and prepare for shipment

- Calculate and complete final billing for completed submissions

- Ship completed submissions

- Invoice completed submissions in QuickBooks

- Scan and file documents for permanent storage

Experience:

- Excellent communication skills

- Proven experience in order entry and data entry tasks

- Ability to work efficiently with computerized systems

- Strong clerical skills and attention to detail

- Proficiency in Microsoft Office applications, especially Excel

- Experience with QuickBooks desired (but not required)

-Bilingual English/Spanish desired (but not required)

If you possess these skills and are looking to join a dynamic team, we encourage you to apply for this position.

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Tampa, FL 33634: Relocate before starting work (Required)

Work Location: In person