6 Guest Service Agent Jobs in Evanston, IL
FLIK Hospitality Group is Hiring a Guest Service Agent Near Evanston, IL
Flik Hospitality Group
- We are hiring immediately for temporary GUEST SERVICES AGENT positions.
- Location : Northwestern University - 2169 Campus Drive, Evanston, IL 60201 Note : online applications accepted only.
- Schedule : Temporary schedule. 3 : 00pm - 11 : 30pm, days may vary; some weekends and holidays are required. More details upon interview.
- Requirement : Previous customer service is preferred.
- Internal Employee Referral Bonus Available
- Pay Range : $21.18 to $21.68
Positions at this location require proof of COVID-19 vaccination, boosters, and / or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements.
All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Free meals, uniforms and laundering service available at select locations.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies.
Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions :
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.
We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality.
Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends.
We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference.
Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
Summary : Checks guests in and / or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.
Essential Duties and Responsibilities :
- Completes the registration / check-in process by inputting and retrieving information from a computer system confirming pertinent information.
- Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
- Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
- Balances and drops receipts according to accounting specifications.
- Provides guests with information about the facility, services, and amenities.
- Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
- Promptly answers the telephone and email inquiries. Retrieves and forwards messages to / from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
- Fields and resolves guest complaints or escalate for resolution to appropriate department.
- Assists guests in emergency situations.
- Maintains adequate supplies and functional equipment at the Front Desk.
- Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
- Perform other duties as assigned.
Associates at FLIK are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
About Compass Group : Achieving leadership in the foodservice industry
Last updated : 2024-04-23
Job Summary
Full Time
Business Services
$29k-39k (estimate)
02/26/2024
07/22/2024
flik-usa.com
RYE BROOK, NY
3,000 - 7,500
1971
Private
RICK POSTIGLIONE
$50M - $200M
Business Services
Related Companies
About FLIK Hospitality Group
FLIK Hospitality owns and operates a hotel that offers corporate dining and hospitality services.
The job skills required for Guest Service Agent include Guest Service, Accounting, Leadership, Life Insurance, Computer Systems, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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