Job Description
FLSA:
Exempt
Department:
Maintenance
Job Title:
Business Planner
Reports To:
Program Manager
DOT/ NON- DOT:
DOT/Covered
Position Summary
The Business Planner is responsible for supporting the Program Manager in identifying and planning the next scheduled work (24, 48, 72 hours) as aligned with the forecasted workflow and setting milestones. The Business Planner communicates frequently with the Program Manager, Line Supervisor and Lead Technician regarding the scheduling needs of all resources including skilled labor manpower, parts, tools, and equipment. Planning consists of identifying aircraft parts to be replaced, providing parts identification, requirements, and tracks/acquires the necessary parts/components/materials/tools to execute planned tasks cards. Interface with customer representatives regarding details on T&M work and obtaining approvals.
Job Duties and Responsibilities
1
Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper authorization, and reviews with the Project Team.
2
Reviews the work to be performed in conjunction with the Project Team via the Routine Script provided by Planning & Production Control and communicates any necessary changes for updating of the master script.
3
Reviews the Redline Script in conjunction with the Project Team to determine the best way to facilitate the maintenance work to optimize inspection activity. Drives completion of the Redline within 10-15% of total visit span.
4
Work with the Project Team to Plan workflow ensuring that all resources are focused on completing job tasks within a specific event (milestone and zone), before proceeding to next/subsequent event.
5
Reviews the work to be performed and determines the best way to accomplish the work. Consults with Project Team including Maintenance Leads, Supervisors, Program Manager, and Materials as necessary.
6
Attends regularly scheduled pre-induction and daily customer project status briefings, as well as post check reviews to discuss opportunities as well as missed opportunities.
7
Works with Materials to manage spare part usage to minimize risk of using critical spares.
8
Continuously improves and justifies the job estimate by assisting in planning and scheduling of jobs/resources in addition to receiving feedback from Maintenance Supervisors and Leads. Integrates non-routine work into the Routine Script workflow.
9
Monitors the time clocked to tasks for accurate customer billing. Alerts the Program Manager, Supervisors, and Leads on items such as man hours and material costs that can affect the task estimate or overall budget.
10
Reviews closed status task cards daily to ensure customer approval for labor and materials charges within 3 business days. Assists to resolve any customer issues with charges and reports the status of Project financial outlook weekly to Program Leadership.
11
Ensures that Finance can invoice the customer within 3 business days following redelivery.
12
Performs a daily turnover with Program Manager, Supervisors, and Leads to ensure smooth transition of pending items that require approval during the aircraft visit.
13
Acts as a liaison between the Leads, Supervisor, and Program Manager to establish and maintain a seamless workflow and provide necessary assistance to support redelivering the aircraft on schedule.
14
Identifies aircraft parts to be replaced in accordance with the customer's Illustrated Parts Catalog (IPC), AMM, OH, CMM, DWG, SRM, and other related specified material as needed.
15
Monitors arrival status of ordered parts pending task initiation, coordinating with a designated Material Coordinator/ Stockroom/ Purchaser in order to expedite any parts procurement issues that are necessary.
16
Works in tandem with the Material Coordinator to set all required dates for parts sent out for outside overhaul or repair or outside services.
17
Interfaces with Engineering to maintain a continuous flow of information on ESR's and EA's and lead times of all structural repairs, heat treat or NDT testing.
18
Interfaces with the PCA on work order status for the aircraft to ensure that all maintenance related tasks and services including related paperwork performed on the aircraft have been successfully entered into the ERP System by monitoring the Daily ERP Reports
19
Performs data analysis. Proposes and implements at least one continuous improvement idea per quarter that leads to efficiency improvements.
20
Performs other duties as assigned.
Decision Discretion
Decisions made by this role that DO NOT require approval. (This does not bypass need for communication)
1
2
Decisions that will require approval.
1
Time off requests
Key Interactions
Internal
Departments or Job Titles
Purpose
Immediate Manager/ Supervisor and other Maintenance Leadership
Department Leads
Other department employees and contract employees
External
Businesses or Organization
Purpose
Corporate and OpCO employees
Customers
Vendors
Position Profile
Required
Desired
Level
Languages
Read, speak, write, and understand the English language.
x
Academic Qualifications
High School Diploma of GED required
x
Degree related in Aircraft Maintenance.
x
Special Licenses and Certificates
Airframe and Powerplant (A&P) License.
x
Airframe Familiarization (FAM) course certificates preferred.
x
Previous Experience
Minimum three (3) years of relevant maintenance experience with Airbus and Boeing commercial aircraft.
x
Minimum five (5) years related experience in the aviation industry.
x
Technical Skills
Individuals must be proficient in MS Office applications to include: Outlook, Excel, Word and Project.
x
Advanced knowledge within Flightstar's ERP system, EmPower.
x
Personal Skills
Dependability : initiating consistent work practice and task follow through
Accountability : strong sense of accountability to complete work in a time sensitive environment and perform with a high level of precision and accuracy.
Organization : detail oriented, planned, and methodical thinking.
Communication : Clear and concise verbal and written skills and techniques.
x
Physical Requirements
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Occasionally lifts objects up to 25 pounds. Work is performed in an office, warehouse, and hangar environment.
x
Working Conditions
Safety
Works safely and follows safety rules and regulations. Reports unsafe working conditions and behavior. Takes reasonable prudent actions to prevent others from engaging in unsafe practices. Adheres to Flightstar's/MROH SMS safety culture.
Safety glasses required. Prescription safety glasses required if applicable.