Job Posting Start Date 03-29-2024 Job Posting End Date 05-19-2024 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Summary: The “Program Manager” will be based in Salt Lake City, UT, reporting to the Program Management Manager. In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers. Responsibilities: Organize, plan and direct program schedules and budgets. In charge of tracking relevant metrics and drive action items based on results. Provide help, knowledge and expertise with contract negotiations as required. Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics. Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program. Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel. Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities. Be the key channel of communication for customers and act as escalation in the event of customer issues. In charge of customer´s satisfaction reviews and corrective actions. Maintain current and develop additional business with customers. Monitor and track that project and program deliverables are met. Be accountable for maintaining excellent customer relations with both new and existing customers. Holds up production sites for projects, costs and other customer related matters through business and expertise. Qualifications: Typically requires a Bachelor's degree in engineering or related field or equivalent experience. Experience working in/with contract manufacturing/third party manufacturing directly or indirectly. Typically requires a minimum of 7 years of experience in program administration/management or related area. Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site. Accountability for the program wellness. Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business. Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas. Understands the strategic impact of the function across sites. Job Category Operations Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We welcome people of all backgrounds. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary! Join our talent community to learn more about job opportunities, company news and events. Get Started