Description
Position at Advance
WHO WE ARE
Advance is a Managed IT and Business solutions provider that helps organizations in Maryland find better, more effective technology and processes to help improve their business and increase efficiencies.
Family owned since 1964, our mission statement has been the guiding principle behind everything we do: “We are a people company with an intense passion for improving our customer’s businesses and enhancing our team members lives”. Simply translated, we view our team members like family and our customer’s businesses as if they were our own.
We are proud of our amazing community of the best, brightest, and most passionate people who focus daily on creating unparalleled experiences and exceptional value for our customers. Our team is hardworking, highly collaborative and supportive of each other, while having fun along the way!
We hope you will take the first step toward joining the Advance team by applying for the Admin Manager position below!
WHAT WE ARE LOOKING FOR
Advance is seeking an Admin Manager to manage our organization’s business policies and procedures. You will also be responsible for implementing efficient processes within our administrative department and also leading our Contracts and Customer Care Teams. This is a 100% onsite role based out of our Cockeysville Office. Advance provides the support and training you need to succeed in this role personally and professionally.
ON A TYPICAL DAY YOU WILL
- Providing feedback and skill development to team members
- Processing requests, Deal Management and Large Order Processing
- Managing Team Initiatives
- Fielding customer and department questions and providing feedback
- Lender and vendor engagement and addressing escalations
- Analytics and Reporting
WHO YOU ARE
- Detail oriented
- Organized
- Managerial Courage
- Open-minded
- Growth Mindset / A learner
- Urgency
- Problem-solving Skills
AN UNPARALLELED EMPLOYEE EXPERIENCE
- Award-winning culture based on employee feedback
- Opportunities for career advancement
- Job fulfilment/purpose
- An organization you will be proud to represent
- Family-owned environment
- Fun, collaborative and supportive culture
- Established reputation for exceptional customer service for 60 years
- Forward thinking company mindset
BEST IN CLASS BENEFITS
- 401(K) Plan with company match
- Comprehensive Benefits including Health, Dental and Vision
- HSA and FSA accounts
- Exceptional PTO package
- Partnership perks with the Ravens, Maryland Zoo & National Aquarium
- Team Community Service Opportunities
Advance, a Flex Technology Group company, is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational program