Flex-Staff, Inc. is Hiring a Remote Customer Service Call Center
Are you a customer oriented person that enjoys problem solving, has above average computer skills, can navigate multiple windows, and is interested in creating and maintaining a positive workplace? You should apply for this job! This is a WORK FROM HOME opportunity but you must be a Wisconsin Resident to qualify.
Duties include:
Handling over the phone interactions with the goal of providing exceptional service to consumers
Use judgment to mitigate risk to the our client while balancing the needs of the customer
Submit work items to complete customer requests interacting with multiple online systems while speaking with customers
Work to meet assigned productivity targets and performance goals, including service quality, compliance commitments and other deadlines
Provide administrative support to the CS Dept through copying, scanning all documentation, file room maintenance, and filing for both the file room and the original documentation area
Inputting the record storage box manifests into excel spreadsheets
Possible Shifts Available:
Monday-Friday Shifts – Central Time
7:00AM-3:30PM
7:30AM-4:00PM
8:00AM-4:30PM
9:30AM-6:00PM
10:30AM-7:00PM
12:30PM-9:00PM
24/7 Shifts (At Least One Weekend Day) – Central Time
7:30AM-4:00PM Tuesday-Saturday
7:30AM-4:00PM Saturday-Wednesday
8:30AM-5:00PM Saturday-Wednesday
10:30AM-7:00PM Tuesday-Saturday
11:30AM-10:00PM Sunday-Wednesday (3 days off)
11:30AM-10:00PM Wednesday-Saturday (3 days off)
1:30PM-10:00PM Tuesday-Saturday
To apply for this position, please submit your application by clicking HERE!! or if you think you have already applied, simply give our office a call for a quick update 920-287-3500 OR you can send your resume to sheboygan@flexstaff.com
Requirements:
Requirements:
Must pass a series of clerical assessments at a targeted level
Must have strong internet service at your home
Must have prior professional customer service experience