You haven't searched anything yet.
What We Need
FLEETCOR is currently looking to hire a Crew Accommodations Agent within our Lodging division. This position falls under our TA Connections line of business and is located in Dayton, OH.
The Crew Accommodations Agent at FLEETCOR’s Airline Division TA CONNECTIONS is responsible for managing and resolving all hotel and ground transportation booking activities for our Client’s Crew members.
This role receives bookings requirements mainly through our proprietary system CrewHub (CrewRez), as well as inquiries through multiple channels, such as email, chat, phone calls, walk-ups, etc.
The Agent is responsible for coordinating resolution with vendors by strictly following Standard Operations procedures.
Agents will receive emails, chats and phone calls receive phone calls from the airlines crew scheduling and hotel desk departments, as well as from hotel and GT vendors to address issues and last-minute challenges that crewmembers might be experiencing with their layovers.
During Massive Irregular Operations, this role works for extended times and under pressure, as crew members must be placed in rooms in a timely manner to avoid crew rest delays or flight cancellations.
You will report directly to Nabil Guernouti and regularly collaborate with the related airline team(s) / department(s) .
How We Work
As a Crew Accommodations Agent you will be expected to work in an office environment. FLEETCOR will set you up for success by providing :
Role Responsibilities
The responsibilities of the role will include :
Qualifications & Skills
Benefits & Perks
Equal Opportunity / Affirmative Action Employer
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and / or military status or any other group status protected by federal or local law.
If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department.
INDOPS
Apply Now
Last updated : 2024-05-18
Full Time
Retail
$49k-65k (estimate)
05/20/2024
05/23/2024
fleetcor.com
DECATUR, GA
7,500 - 15,000
1986
RICHAY BROWN
$1B - $3B
Retail
FLEETCOR (NYSE: FLT) is a leading Global Business Payments Company. We simplify the way businesses manage and pay their expenses. Our portfolio of brands help companies automate, secure, digitize and control payments to, or on behalf of, their suppliers and employees. We serve businesses, merchants and partners in North America, Latin America, Europe and Asia Pacific. Our strong track record of growth is only possible through our ability to attract and retain extraordinary individuals - individuals who mirror our drive and possess an entrepreneurial spirit.
The job skills required for Reservation agent include Customer Service, Call Center, Scheduling, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservation agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservation agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservation agent positions, which can be used as a reference in future career path planning. As a Reservation agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation agent. You can explore the career advancement for a Reservation agent below and select your interested title to get hiring information.
If you are interested in becoming a Reservation Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservation Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservation Agent job description and responsibilities
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
02/07/2022: Battle Creek, MI
Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
04/11/2022: Jamestown, NY
Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
04/14/2022: Newark, NJ
Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.
02/21/2022: Pensacola, FL
Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
02/24/2022: Lima, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservation Agent jobs
Appointments provide the agents the opportunity to provide a higher level of service to their clients.
01/26/2022: Vallejo, CA
Some jobs offer their Reservation Agents bonuses or perks for reaching monthly or quarterly goals, while others may place a minimum requirement for their Reservation Agents to meet.
04/05/2022: Killeen, TX
Check on the availability of accommodations or transportation on a traveler's desired travel dates.
01/20/2022: Billings, MT
Tracks future room availability's on the basis of reservations.
03/15/2022: Springfield, IL
Provide support to customers who have already made a travel purchase by confirming, changing or canceling reservations.
04/10/2022: Jackson, MS
Step 3: View the best colleges and universities for Reservation Agent.