Duties & Responsibilities:

• Rotate through four talent development functions (facilitation, content creation, graphic design, project management) with respect to our multi-week Mobile Tech orientation program
• Assume the leadership/management of a quality improvement initiative from inception to conclusion
• Create and present a capstone project to propose ideas and solutions to management for improving internal processes, systems, and customer service
• Engage with internal stakeholders, subject matter experts, and technicians
• Understand the overall concept of Fleet Services; including the brand, internal/external customers, and service goals
• Learn elements of the Adobe Creative Suite, Articulate, and our internal Learning Management System (LMS)

• Pursuit of a bachelor’s degree in Organizational Training and Development, Educational Technology, or a similar field with a preference for those entering their third or fourth year of post-secondary study
• Experience with Microsoft 365 (PowerPoint, Outlook, Teams, Word, Excel, OneNote) preferred
• Experience with Adobe Creative Suite and Articulate preferred
• Knowledge of ADDIE as an instructional design methodology to help organize and streamline the production of course content and the creation of learning solutions is preferred
• Ability to work in a fast-paced environment and manage time efficiently between multiple priorities/projects
• Exceptional verbal and written communication skills, interpersonal skills, initiative, and the ability to work independently in a team environment
• Obsessed about the learner experience
• Possesses a Servant Leadership mindset
• Mechanical inclination strongly preferred, either professional or enthusiast competency
• Ability to occasionally lift and/or move up to ten (10) pounds

• Position is located near the Fleet Services home office at 9585 Valparaiso Court, Indianapolis with some remote work possible
• Intern will be embedded within the highly energetic, diversely talented Learning and Performance Solutions team
• Team members dress in business casual attire