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Retail Manager
Fleet Feet Brooklyn, NY
$75k-116k (estimate)
Full Time 3 Weeks Ago
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Fleet Feet is Hiring a Retail Manager Near Brooklyn, NY

OverviewWe believe Running Changes Everything. If you believe that, too, we want to talk. With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.
ResponsibilitiesAs a Retail Experience Manager in a store location, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience. We believe that each one of our staff members is a key contributor to our brand’s success. This position will help create the best customer experience by focusing on what matters most, our team. You will be responsible for effectively recruiting, onboarding, developing, scheduling, coaching, performance management, and education. Our Retail Experience Manager will oversee our Retail Sales Associate, or Outfitters, as we call them, to ensure each customer is outfitted with everything they need to get started or to keep going. This position will be expected to be on the sales floor 5 days a week. Joining Fleet Feet is joining a team and a community that ignites and promotes running and fitness. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else, for staff or customers. We truly believe that running changes everything.
Qualifications
  • Available to work a flexible schedule, including, days, evenings, weekends, and holidays
  • Demonstrated leadership ability with at least 2-3 years of retail experience in a customer-facing sales setting required
  • Proven track record of leading your team by example, giving feedback and coaching in the moment;
  • Experienced in having hard conversations (performance, disciplinary, etc)
  • Passion for coaching and developing people
  • Ability to balance the needs of employees and business
  • Passion for managing, training, motivating employees.
  • Can own and manage administrative tasks, customer interactions and a fast-paced environment while staying organized
  • Professional and timely internal and external communication
  • Has a proven track record of developing and training staff
  • Fosters growth of others through recognition, coaching and development opportunities
  • Promotes individual and team performance by setting expectations, delegating and providing tools and resources
  • Assists with making business decisions, always putting staff and customers first
  • Builds and maintains trust from staff and customers by using sound judgment
  • Passionate, positive, self-motivated and detail-oriented
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Communicate professionally with customers and team
  • Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education.
  • Support all Fleet Feet initiatives, activities, and functions
Perks
  • High energy and fun atmosphere
  • Training and advancement opportunities within the Fleet Feet brand
  • 401(k) Retirement Plan for all part and full-time employees (Age 21 ) with 4% employer matching and immediate vesting (company-owned stores)
  • Community involvement and community service activities
  • Training Program and Product Discounts
  • Passionate team members
  • Check out our Fleet Feet Benefits Summary for full-time employees averaging 30 hours/week at company-owned stores
We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community. Learn more about our Diversity, Equity and Inclusion initiatives.
Additional Requirements - Hours of work for this position are approximately 40 hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25 lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

Job Summary

JOB TYPE

Full Time

SALARY

$75k-116k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

07/06/2024

WEBSITE

fleetfeetsports.com

HEADQUARTERS

Carrboro, NC

SIZE

200 - 500

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The job skills required for Retail Manager include Leadership, Coaching, Scheduling, Initiative, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Retail Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Manager job description and responsibilities

A retail manager may be tasked with keeping with the financial books – budgets, expenses, operating costs, etc.

02/04/2022: Fort Wayne, IN

A retail manager may have several subordinates, such as assistant managers, department managers, supervisors, key holders, shift leads, or leads.

01/28/2022: Durham, NC

Good retail managers create a store that meets local needs by building an understanding of their customers’ tastes and product preferences.

02/22/2022: Youngstown, OH

Great retail managers know how to keep their employees motivated, how to resolve conflicts, and are adept at making the hard decisions for the best outcomes.

12/28/2021: Alexandria, LA

Supervise employees, hand out schedules, open up the store – there are many responsibilities a retail manager may have.

01/22/2022: Rockford, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Manager jobs

Many companies expect applicants to have some retail experience whether acquired through part-time or holiday work.

03/18/2022: San Bernardino, CA

Many retail managers learn on the job with a high school diploma, but will require at least two years of experience as a sales associate or other retail position.

12/21/2021: Bremerton, WA

Candidates looking forward to making a career as a retail manager should be able to focus on sales expertise, observation spirit, the ability to solve problems, time management, and computer competencies.

02/26/2022: Louisville, KY

The most eligible resumes when applying as a Retail Manager mentions a high school diploma with retail management training as the education background.

02/02/2022: Indianapolis, IN

Secure a managerial position – to secure the position of a retail manager, students are required to work their way up the organizational hierarchy.

02/01/2022: Moline, IL

Step 3: View the best colleges and universities for Retail Manager.

College of the Atlantic
Cleveland State University
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