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JOB DESCRIPTION
FivePine has an opening for an experienced hotel front desk professional. We are a Trip Advisor Top in the Nation luxury lodge with award winning service and we are looking for someone who will thrive in a service minded, self-directed, empowered environment.
THE ENVIRONMENT
Located in Sisters, FivePine is a luxury lodge with 8 rooms and 36 cabins. Our team is dedicated to creating a relaxing and romantic environment for guests to come and enjoy some much needed time away from the stresses of daily life. We prioritize guest service, teamwork and personal responsibility to ensure that the work environment is a pleasant and rewarding one. Hospitality skills are a requirement for this job, but more than that, we want to work with people who are in alignment with our philosophy and vision.
THE WORK
Daily responsibilities include guest registration, reservations, concierge services and other administrative tasks needed for smooth operations. Our front desk serves our guests at a nightly beer and wine reception, makes occasional deliveries, and handles light maintenance requests in the evenings. Computer skills, problem solving and professionalism are the foundations of the work; human connection is what takes us to the next level!
THE SCHEDULE
This is a year-round, full time position with varied shift times (7am-2:30pm, 10am-6:30pm, 2pm-10:30pm). Must have flexible availability for varied shifts, including weekends and holidays (required).
What we bring -
Requirements
We are an equal opportunity employer and do not unlawfully discriminate in employment. No questions on this application
are used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by
local, state, or federal law.
Full Time
$27k-36k (estimate)
05/02/2024
05/15/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
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Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
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Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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