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Overview:
We are seeking a Service Advisor to join our team. The ideal candidate will have a passion for automotive service and possess mechanical knowledge to effectively communicate with customers and technicians.
Responsibilities:
- Greet customers and assist with scheduling service appointments
- Listen to customer concerns and accurately document vehicle issues
- Provide estimates for repairs and services based on technician evaluations
- Communicate recommended services to customers in a clear and understandable manner
- Coordinate with technicians to ensure timely completion of work
- Update customers on the status of their vehicles throughout the service process
Qualifications:
- Strong communication skills to interact effectively with customers and technicians
- Ability to multitask in a fast-paced environment
- Experience as a mechanic is a plus
If you are passionate about the automotive industry and enjoy providing exceptional customer service, we encourage you to apply for the Service Advisor position.
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
Day range:
Shift:
Work Location: In person
Full Time
$51k-65k (estimate)
04/28/2024
08/24/2024
The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.