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Fisher Island Club
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Executive Steward (FT)
$50k-66k (estimate)
Full Time | Sports & Recreation 0 Months Ago
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Fisher Island Club is Hiring an Executive Steward (FT) Near Miami, FL

Executive Steward
FLSA Status: Exempt
Reports to: Director of Culinary Operations 
Summary:
The Executive Steward’s primary responsibility is the supervision of the activities of all utility attendants, banquet set-up staff, and contract service workers. Monitors and implements proper cleaning and sanitation practices in all kitchens. Controls the storage and inventory of all china, glass, and silver. Contributes to the creative enhancement of all food and beverage displays.
Ensures that the club’s high standards are achieved. The ideal candidate will be seen as an inspirational role model by his/her team members and is a top professional in the field with a passion for service.
This includes all practices, procedures, training, and guest satisfaction levels. A procedural approach to supervising the assigned staff must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical to deliver top-quality guest service.
In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests, and employees.
Nature and Scope:
  • The incumbent reports directly to the Director of Culinary Operations. The major thrust of the position is to maintain a professional restaurant operation. 
Duties and Responsibilities:
  • Lead by example by utilizing a “hands-on” approach to management.
  • Assists with establishing and developing a highly motivated BOH team with the highest ethical standards that deliver memorable service and product.
  • Facilitate an environment in which team members are comfortable utilizing the open-door policy.
  • Trains, supervises and directs the work of the utility attendants/banquet set-up staff.
  • Schedule all stewarding staff based on business demands and approved budget, and control overtime.
  • Coordinates work of non-cooking kitchen and storeroom workers engaged in activities such as dishwashing, silver cleaning, and storage.
  • Responsible for monitoring/processing department payroll for assigned staff.
  • Partners with Restaurant Managers on the inventory control of their respective china, glass, silver, and equipment. Develops proactive plans to mitigate breakage and loss.
  • Inspects kitchens and storerooms to ensure that premises and equipment are clean and in order.
  • Develop/implement safeguards against theft, breakage, and waste.
  • Develop/executes daily, weekly, and monthly cleaning schedules.
  • Set up catering events i.e., tables/chairs and banquet tables, etc. as per BEO.
  • Ensures all work areas are safe and secure and reports any unsafe conditions to the Director of Culinary Operations/Public Safety.
  • Maintains the highest sanitary conditions.
  • Ensures proper storage of dishes/pots and utensils in appropriate areas.
  • Liaisons with the Engineering team via Nuvola to report F&B equipment failures. Establishes timelines and schedules support in partnership with the Director of Culinary and Director of Engineering on preventative maintenance and cleaning projects.
  • Ensures that high standards of sanitation, personal appearance, hygiene, cleanliness, and safety are maintained within staff assigned at all times.
  • Maintains an inventory of cleaning supplies needed in all Club venues.
  • Makes recommendations on capital improvement projects or purchases to drive safer, more efficient, and cleaner work environments.
  • Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests.
  • Develop and maintain good communication and work relationships in all areas of the club.
  • Maintains a regular cleaning and maintenance schedule for all FOH/BOH areas. 
  • Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training.
  • Maintain a 90% presence in dining and bar areas during service ensuring all areas have proper coverage and tasks are completed as assigned.
Minimum Qualifications:
  • High School Diploma/GED required. 
  • 4 years of supervisory experience in a large, high-volume, luxury hotel, resort, or club is required.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licenses and Special Permits
  • Alcoholic beverage certification
  • Food safety certification
Knowledge, skills, and abilities:
  • Strong interpersonal, supervisory, and leadership skills are required.
  • Strong organizational and time management skills are required.
  • Ability to manage change effectively. 
  • Ability to conceptualize the mission. 
  • Clear, concise written and verbal communication skills 
  • Experience making presentations in front of groups. 
  • Track record promoting an atmosphere of teamwork. 
  • Experience communicating, training, and supervising diverse staff.
  • Instill/promote a guest service “can-do” attitude in all employees. 
  • Experience training and developing employees with limited experience.
  • Coach employees on how to resolve and de-escalate conflicts in a calm and organized manner.
  • Strong customer service and reasoning skills 
  • Strong and creative problem-solving skills with exceptional detail in follow-up and follow-through
  • Follow/enforce company policies and procedures. 
  • Ability to quickly evaluate alternatives and decide on a plan of action. 
  • Train suggestive selling techniques 
Attributes
  • Proactive, Team Player, Problem Solver 
  • Passionate about hospitality and customer service driven. 
  • Must have a professional appearance and good hygiene. 
  • Respect for all co-workers and guests 
  • Pride in your work by creating positive energy, excitement, and fun. 
  • Demonstrate positive behavior, smiling, being polite and courteous. 
  • Able to develop a camaraderie with team members.
Working Conditions:
  • Work is not performed in an office environment.
  • Ability to work a flexible schedule to include evenings/overnight, weekends, and holidays. 
  • Ability to work under pressure and handle stress.
  • While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate.
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee frequently is required to walk. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
Equal Employment Opportunity 
Drug Free Workplace

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$50k-66k (estimate)

POST DATE

05/15/2023

EXPIRATION DATE

05/13/2024

WEBSITE

ficlub.net

HEADQUARTERS

FISHERS ISLAND, NY

SIZE

50 - 100

FOUNDED

1926

CEO

HENERY F MCCANCE

REVENUE

$10M - $50M

INDUSTRY

Sports & Recreation

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