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Job Description

As an SRE team member, you will participate in all of the day to day activities of operating the payment infrastructure to help maintain high stability, reduced Service Downtime and improve Quality of Service for FIS clients.

This could involve working with bleeding edge technology while coding, configuring, implementing, maintaining and supporting

Participate and Lead the Day-to-Day Operations of the Team for Changes and Incident
Lead Incident Triage Calls and Follow up on Root Cause Analysis
Configuring and Deploying Product Releases into Production and verifying for Quality work
Participating in Data Center and Infrastructure Change activities
Developing Monitoring and Alerting for Payments Platform
Help identify repetitive non-value adding tasks and be hands-on in coding and scripting to automate them
Actively Participate and Contribute in Team Meetings and Team Building activities

What you will need:

• At least 2-3 years of experience and knowledge of building and supporting application infrastructure in a private and/or public cloud
• 2-3 years of Change Management experience on ITSM Tools like Service Now
• Experience Initiating and leading or participating in Resolution of Incidents
• 2-3 of Experience developing and or implementing effective Monitoring on standard tools similar to Splunk and Dynatrace
• Knowledge and Skills to comfortably work on Unix Systems, IBM Technologies like WebSphere AS and MQ and Oracle
• to be aGood Team Player who values others' opinions and suggestions and willing to work in a socially and geographically diverse team
• to be a self-starter and someone who can run with minimal supervision

Added Bonus if you have:

• Hands on experience in developing and implementing production monitoring
• Experience and good understanding Networking
• Hands on Unix Shell Scripting, Perl/Python programming experience
• General Knowledge of Trends in Payments Processing Industry like RTP, ACH and Wires

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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