Job Overview :

The Property Administrator / Enforcement will assists the community association with enforcement of their governing documents and rules by routinely conducting visual inspections of the community and citing owners for non-compliance.

including community inspections, homeowner correspondence and follow-through and facilitation of

enforcement hearings.

Compensation : $20-$22

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities.

For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities : include the following. Other requirements may be assigned.

Maintains a positive working relationship with the community manager who is responsible for the

overall management functions of the association.

• Interact professionally within the team and be a positive influence.
• Interacts and follows up with all Board and / or Committee members and homeowners regarding

enforcement issues of the association.

Maintains accurate and complete records as required to properly and effectively implement the

Enforcement process. This includes homeowner computer files, violation reports and

correspondence, hearing correspondence and homeowner correspondence.

• Schedules, attends and performs all follow-up to drive-throughs of the association.
• Prepares for, attends, and performs all follow-up to Enforcement Review Committee (ERC)

meetings as designated by association requirements.

• Attends Board of Directors meetings as may be required.
• Prepares and distributes monthly ERC agenda packets
• Any and all other assignments as deemed necessary by the Board of Directors or management.
• Conducts and / or participates in committee orientations.
• Utilizes technology as applicable to performs job functions and publish communications to the

membership.

• Other duties as may, from time to time, be required.
• Must have reliable transportation and be able to drive to other work locations.

Skills & Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience in property management and / or or closely related field.
• Customer service experience.
• Excellent written and oral communication skills
• Excellent customer service skills.
• Must be able to handle multiple tasks.
• Must be able to work independently and prioritize daily workload.
• Must be able to handle deadlines and pressure of the position.
• Must be proficient with Microsoft Office, including Word, Access and Excel at an intermediate level.
• Must have reliable transportation; possess current California driver’s license and the current state

mandated vehicle insurance.

Must have the ability to effectively communicate with the Board, vendors and clients, verbally and

through written correspondence.

• Must be resourceful and a creative problem solver.
• Must be detail oriented.

Education & Experience :

Must possess a high school diploma. Some college desirable.

Physical Requirements & Working Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing / using a keyboard.
• Must be able to hear in order to receive telephone calls and voice mail messages.
• Must be able to drive to various locations.

Full-Time position. Typical schedule, Tuesday Saturday hours range from 9 : 45 a.m. to 8 : 15 p.m. unless otherwise specified.

Must be able to work some evenings to attend meetings. Consistent and regular attendance required.

Tools & Equipment Used :

Valid Driver’s License and State Mandated Vehicle Insurance

What We Offer :

• Medical, dental, and vision plans (full time and part time 30 hours)
• Part time 20 hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.

Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer :

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws.

All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

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Last updated : 2024-05-01