Position Title: Maintenance Technician

Reports To: General Manager

Location: Rocklin, CA

Hours: Full Time (Saturday – Wednesday)

Job Responsibilities

The Maintenance Technician's primary purpose is to provide excellent customer service, minor maintenance, and perform custodial, events assistance and maintenance functions to enhance and maintain company events, furniture, fixture and equipment assets.

Essential Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Reports to the General Manager.
• Provide excellent customer service “with a smile” to all associates, team members and clients.
• Provide administrative duties to include creation of memos, letters, meeting arrangements using Outlook, and other administrative duties as assigned.
• Perform general labor to execute associate moves including the movement of boxes, light furniture and office equipment.
• Perform general labor to move, maintain, repair and/or install furniture, fixtures and equipment or other tasks as assigned.
• Clean furniture, fixtures and equipment using various cleaning products, before, during or after an associate move, meeting room set-up/breakdown or equipment delivery.
• Order, receive, process, deliver, and/or install office equipment, supplies, maintenance items, fixtures, furniture, data box storage, moving supplies, etc. under supervisor's direction.
• Set up, move and breakdown tables/chairs to support various meeting room/event needs.
• Ensure all safety precautions are followed while performing work.
• Handle light maintenance with the facility such as light painting, changing of a lock, light bulb exchange, etc.
• Maintain inventory of furniture, fixtures, equipment and supplies.
• Keep all storage areas inventoried and organized.
• Operate a variety of hand and powered tools which could include saws, drills, floor buffers, vacuums, carpet cleaners, power washers and other tools used in building and ground maintenance.
• Maintain Clubhouse area including but not limited to, power washing walkways, removing cobwebs, cleaning outdoor furniture, removing trash and debris and disposing of garbage at appropriate disposal site.
• Ensure that supplies/tools are always attended to.
• Attend all company mandatory functions.
• Comply with company policies and procedures.
• Follows quality system procedures.
• Other projects and opportunities as may be deemed needed and appropriate for this position.

Additional Duties & Responsibilities

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Education & Experience

• High School diploma or GED.
• 2 years' experience in customer service-related industry.
• Previous experience working/volunteering in a team-oriented office environment.

Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Proficient in English.
• Must be able to work with tools and perform minor repairs.
• Must be timely with all activities, efficient and able to execute as instructed, while still being able to be flexible when appropriate to support business objectives.
• Ability to consistently review priorities and easily adapt to changed conditions or priority levels.
• An ability to follow verbal and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions.
• Knowledge of the basic principles of plumbing, wood finishing, painting, electricity and carpentry.
• Knowledge of methods, materials and equipment used in custodial work.
• Strong ethical practices.
• Must be able to communicate in a clear and concise manner in written and verbal communications.
• Excellent interpersonal and communication skills.
• Excellent general math skills.
• Demonstrated organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion.
• Ability to work well under pressure in a fast paced environment meeting deadlines.
• Demonstrates attention to detail.
• Excellent attendance and punctuality.
• Intermediate knowledge of Microsoft Office applications; including MS Word, Excel, PowerPoint, Outlook, Publisher.
• Must be able to work independently and as part of a team.

Tools & Equipment Used

• Must have a valid California driver's license
• Must have own reliable transportation
• Must have State mandated vehicle insurance
• Office equipment; computers, printers, etc.

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 50 lbs.
• Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.
• Ability to lift, push and move equipment and furniture.
• Must be able to climb and use a standard ladder.
• Must be able to push/pull, twist/turn, stoop and have finger dexterity to manage repairs and tools.
• Must be able to use basic maintenance tools such as a screwdriver, electric drill, hammer, wrench, vise grips, etc.
• Must be able to sit and stand for extended periods of time. Work duties may require the ability to stand or walk on hard surfaces for frequent and prolonged periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and weekends. Schedule is subject to change based on business needs.

Travel

Travel time of up to 10%

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

About Us:

FirstService Residential is North America's foremost property management firm.Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visitwww.fsresidential.com/california

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.