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DOORPERSON JOB DESCRIPTION -- DUTIES & FUNCTIONS
The position entails working in a residential condominium building as a Door Staff member on the 3rd shifts (weekend availability is a requirement). The schedule of the position may vary beyond the business hours assigned initially due to seasonal workflow and schedule changes resulting from personnel conflicts. The employee should remain flexible to respond to such adjustments as needed. The responsibilities of the position include, but are not limited to the following, and are subject to change based on the evolving nature of the Condominium Life Cycle criteria.
Shifts are:
1st shift: 7:00 am to 3:00 pm
2nd shift: 3:00 pm to 11:00 pm
3rd shift: 11:00 pm to 7:00 am
30-minute lunch break
Job Complexity and Critical Skills
The employee shall be able to communicate effectively in oral and written form; possess and demonstrate acceptable customer service skills; be able to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; accurately maintain daily logs, records and forms and perform other duties as assigned by the On-Site Property Manager. Keep Management informed of all situations and incidents as they occur at your location.
Job Functions
Emergency Response Procedures:
Access Control:
Monitor and Control Electronic Security Control Systems:
o Closed-Circuit Television (CCTV) System
o Elevator Control Systems
o Other Specialized Equipment
Maintain Daily Log, Records and Forms:
o Daily Computer Typed Report
o Equipment and Key Control Log
o Visitor Log
Other Duties as assigned by the On-Site Property Manager:
o Receiving and entering all packages in package system
o Updating Computer Records
o Assist with Resident Notifications
o Assist with Special Events and Requirements
Job Tasks
Communication/Customer Service Skills
Duties and Responsibilities:
o Maintenance requests
o Resident complaints
o Inappropriate resident or guest behavior
o Security problems
o Police entry into the building
o Noise complaints (use form)
o Reports should include date, apartment number and the names of all persons involved.
· Under no circumstances should information be given to anyone regarding a resident or employee of the building.
Position Supervisor
The position reports directly to the Lead Doorperson and the Property Manager.
Education or Certification
Tools & Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Must be able to lift 25lbs.
· Must be able to sit for extended periods of time.
· Must be able to stand for extended periods of time.
· Must be able to communicate both on the phone and in person with our residents, visitors/guests, contractors/vendors in order to resolve issues and manage the Front Desk.
· Must have finger dexterity for typing/using a keyboard.
· Must be mobile enough to move around both the Front Desk and to walk to the other areas of the property. This could include lengthy walks and using stairs.
· Talking and hearing occur continuously in the process of communicating with residents, guests, supervisors, and other employees.
The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Pay and Benefits
This is a Union position. Employees must be members of SEIU Local 1.
Union pay rate $21.35 / hour
Paid time off and paid holidays
Skills-enhancing training
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Job Type: Part-time
Pay: From $21.35 per hour
Expected hours: 16 per week
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Part Time
Business Services
$35k-47k (estimate)
03/30/2024
07/27/2024
fsresidential.com
LOS ANGELES, CA
200 - 500
2007
Private
GREGG EVANGELHO
$50M - $200M
Business Services
FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.
The following is the career advancement route for Door Person positions, which can be used as a reference in future career path planning. As a Door Person, it can be promoted into senior positions as a Bell Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Door Person. You can explore the career advancement for a Door Person below and select your interested title to get hiring information.