POSITION SUMMARY:

This position is customer service driven, outgoing, friendly and enjoys people. Greets residents and guests as they arrive and depart and offers baggage, package, grocery, parking, and information assistance.

POSITION RESPONSIBILITIES:

• Responsible to the needs of arriving and departing residents.
• Greets and assists residents and guests with baggage and package handling.
• Answers inquires pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Maintains equipment in working condition and reports any maintenance issue for repair.
• Resolves and follows-up on all complaints/issues.
• Follows safety procedures and maintains a safe work environment.
• Performs other tasks as assigned.
• Monitors Emergency Response Syst
• Greets and directs Residents, guests and invitee
• Monitors and controls Electronic Security Control Syste
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records and form
• Resolves and follows-up on all complaints/issue
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.

DISCLAIMER:This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.