29 Assistant Community Manager Jobs in Germantown, MD
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FirstService Residential is Hiring an Assistant Community Manager Near Germantown, MD
- Provide exceptional customer service to clients and vendors at all times
- Respond to inquiries and provide resolution to questions or concerns in timely fashion
- Assist with the daily general financial management and recordkeeping
- Assist with bid process
- Conduct regular inspections of site, where needed.
- Maintain all records in Connect including work orders, resident information, Association documents, community information.
- Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
- Attend all Board meetings, where necessary
- Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet
- Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
- Assist all walk-in homeowners and refer to Community Manager, when necessary.
- Handle mailings, as needed and required.
- Recordkeeping – binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting).
- Meet with Community Manager weekly to ensure completion of open action items.
- Regular attendance and punctuality are essential functions for the role
- Practice and adhere to FirstService Residential Global Service Standards.
- Conduct business at all times with the highest standards of personal, professional and ethical conduct.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.
- College degree or equivalent work experience required
- Minimum of 2 years' experience in a customer service environment
- Strong organizational skills
- Strong written and verbal communication skills
- Excellent computer skills required including email, Word, Excel and PowerPoint
- Excellent organizational skills and project management
- Exceptional communication and interpersonal skills.
- Advanced written communication skills.
- Advanced Microsoft Office skills.
- Knowledge of basic accounting/budgeting procedures.
- Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
- Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner
- Ability to conceptualize, plan and organize multiple programs and assignments effectively.
- Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
- Skill in developing and maintaining good working relationships.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs or more following appropriate safety procedures. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
- Must be able to drive - Some local travel by personal vehicle is required
- Must be able to sit and stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard. Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
- Capable of working extended hours, to include evenings, weekends and holidays as necessary.
- This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
- Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
Job Summary
Full Time
Business Services
$128k-169k (estimate)
08/11/2023
04/06/2024
fsresidential.com
LOS ANGELES, CA
200 - 500
2007
Private
GREGG EVANGELHO
$50M - $200M
Business Services
Related Companies
About FirstService Residential
FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.
The job skills required for Assistant Community Manager include Customer Service, Microsoft Office, Accounting, Written Communication, Verbal Communication, Budgeting, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Community Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Community Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Community Manager positions, which can be used as a reference in future career path planning. As an Assistant Community Manager, it can be promoted into senior positions as a Community Development Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Community Manager. You can explore the career advancement for an Assistant Community Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Community Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Community Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Community Manager job description and responsibilities
Assistant Community Managers help build, grow and manage online communities for companies or brands.
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An Assistant Community Manager provides management to an organization’s social media presence.
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By supporting communications on various social platforms, an Assistant Community Manager will ensure that content published meets brand guidelines and overall communication style.
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An Assistant community manager may be required to train new leasing consultants and monitor their job performance.
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Assistant Community Managers handle smaller day-to-day communication-related tasks and other clerical work to free up the Community Manager’s time so they can complete larger, big-picture tasks.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Community Manager jobs
To become an Assistant Community Manager, candidates need to have a strong sales drive.
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Grow Organizational and Communication Skills.
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Learn the basics, then move on to bigger things.
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Step 3: View the best colleges and universities for Assistant Community Manager.
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