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Primary function is to be the single point of contact for walk-in customers, fulfilling sales, service and referral needs for a seamless customer experience. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks associated with the direct handling of funds received or paid to customers in their day-to-day banking transactions. Duties will include operating a teller terminal; cross-selling Bank products; processing customer and Bank transactions; handling large sums of cash and maintaining assigned limits; cash settlement; supervisory responsibilities in support of branch leadership and goals as well as other related functions.
Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.
Minority/Female/Disabled/Veteran
The Universal Banker must be outgoing and proactive with strong listening and verbal communications skills for extensive telephone work and person to person. The position requires excellent interpersonal, analytical and problem-solving skills and ability to engage customer in conversation to uncover needs/sales opportunities. The Universal must have the ability to learn and sell bank products and services. Also must have the ability to function in a financial institution/branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, currency counter, etc. Some physical requirements include but are not limited to lifting heavy coin trays and standing for prolonged periods of time, and willingness to travel locally. Must be able to work evenings and weekends, depending on branch and Bank needs.
DECISION MAKING:
The Universal I, II & III will have some supervisory responsibility as needed. Will assist and support the branch leadership including Business Banker, Branch Manager, Assistant Branch Manager and Universal Supervisor in overall branch operations, service and sales performance. They are responsible for daily/weekly sales goal reporting and metrics.
ACCOUNTABILITY:
Other
$70k-88k (estimate)
09/02/2023
05/22/2025
firstrust.com
SOUTHAMPTON, PA
200 - 500
1934
KAREN GRUBER
$200M - $500M
Founded 85 years ago, Firstrusts business is serving the banking needs of our business and retail customers in the Philadelphia region. From large operating companies, real estate developers, manufacturers, and doctors to young families and grandparents were here for them all. Our promise is to empower their success by offering them the most tailored, state-of-the-art banking solutions they can get, along with advice on how to best manage their finances, build their businesses, and overcome financial challenges. The core value of always being there for our customers - especially when they nee...d us most - has made us the largest family-owned commercial bank in our region. And its also why thousands of the most successful entrepreneurs, innovators, and leaders come to us FIRST when they need help making their biggest dreams a reality.
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The job skills required for Universal Banker III include Customer Service, Teamwork, Listening, ATM, Cross-Selling, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal Banker III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal Banker III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal Banker III positions, which can be used as a reference in future career path planning. As an Universal Banker III, it can be promoted into senior positions as a Private Banking Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal Banker III. You can explore the career advancement for an Universal Banker III below and select your interested title to get hiring information.