Summary/Objective. The Order Entry Operator is responsible for entering orders into the system using a personal computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems; and ensuring the accuracy and confidentiality of information recorded.

Essential Functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enters data for initial title order according to proper process and procedures.
• Enters, updates and verifies data into various systems for use by all personnel.
• Reviews and verifies data entered into database to ensure accuracy.
• Tracks documents received and completion dates.
• Assists and trains employees and new order entry operators on software programs.
• Provides assistance to technical staff to resolve computer and software problems.
• Runs and distributes reports.
• Creates back up files for all data.
• Complies with all regulatory requirements.
• Understands, follows and stays current on all policies and procedures in the Employee Handbook.
• Follows instructions and responds to management direction.
• Identifies and communicates areas of improvement regarding operations to management.
• Performs other tasks, duties, or projects as assigned by management.
• Performs all essential functions by being physically present at the worksite on a full-time basis.

Competencies

• Basic proficiency with Microsoft Office (Word, Excel, Powerpoint and Outlook).
• Ability to comprehend and write instructions, correspondence and memos with proper punctuation, spelling and grammar.
• Excellent verbal and interpersonal skills.
• Ability to deliver superior customer service.
• Highly organized with strong attention to detail.
• Ability to multi-task.
• Ability to consistently meet deadlines, demonstrate strong follow-through and to follow all regulatory and company procedures.
• Ability to type at least 60 words per minute.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person