Position Summary:

Performs general duty law enforcement work to protect life and property across the organization.

An employee in this class performs a full range of general law enforcement duties. Work includes patrolling during a shift in a police car, on foot, by bicycle, or other appropriate means preventing, detecting and investigating disturbances and crime; investigating traffic accidents, helping victims; assisting patients and visitors; and performing traffic control work; apprehending suspects; testifying in court; and executing related assignments. Employees must exercise judgment, initiative and calm control when performing duties, but more difficult problems are normally carried out under the direction of or in conjunction with the Police Sergeant. Work involves frequent public contact which requires tact, firmness, and decisiveness. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from superior officers. Employees are subject to the usual hazards of law enforcement work. The employees are also subject to Level III OSHA Standards on blood borne pathogens. Work is performed under regular supervision, and is evaluated through observation, review of reports, and discussion concerning how particular incidents or activities were handled.

Duties and Responsibilities

•Patrols facilities and property in a police car, on foot, by bicycle or other appropriate means; checks doors and windows; examines premises of unoccupied buildings; detects unusual conditions, may maintain surveillance and observation for stolen cars, missing persons, or suspects; reports dangerous or defective streets, sidewalks, traffic signals, or other hazardous conditions.

•Fixed Post Functions Emergency Department/Hospital Concourse- Controls patient and visitor entry as appropriate into the E.D. Operates metal screening system to prevent weapons or other contraband from entering the patient treatment area. Controls the entrance of visitors and employees after hours at designated entrances as well as screens for proper authorization and identification.

•Maintains a working knowledge of emergency codes and FirstHealth Police response procedures. Assist with mental health patient custody issues and assists in both arranging transportation to other facilities as well as escorting patients to units within the FirstHealth system. Controls disruptive patients.

•Responds to calls for assistance, complaints, suspicious activity, domestic disputes, loud and disruptive behavior, and other needs; completes calls by determining true nature of the situation and taking whatever legal or persuasive action is warranted.

•Investigates traffic accidents; illegal parking; issues traffic citations; directs traffic and participates in other emergency operation activities.

•Performs investigations of accidents and possible crimes through observation, questioning witnesses, and gathering physical evidence; performs investigative tasks assigned by the Police Sergeant or other senior officer; arrests and processes criminal suspects.

•Advises the public on laws and local ordinances; testifies in court; executes search warrants; serves papers as needed.

•Regulates and directs vehicular traffic at busy times or when traffic signal malfunctions or accidents require; maintains order at public gatherings.

•Performs bank escorts.

•Operates a two-way radio to receive instructions and information from or to report information to police headquarters; operates mobile data terminal with a variety of software.

•Prepares detailed records and reports of activities.

•Performs related duties as required.

Graduation from high school and completion of basic law enforcement training; experience preferred; or an equivalent combination of education and experience.

Possession of a valid NC driver's license. Certification by the North Carolina Justice Training and Standards Commission as a law enforcement officer. Prefer intermediate or advanced law enforcement certification.

High level of computer literacy and technical competency, office automation skills; strong time management and organizational skills; ability to multi-task and participate in multiple projects at one time; strong interpersonal and verbal skills to include telephone skills and strong customer service focus; strong writing skills.