Required Technical Knowledge:

• General computer skills
• Microsoft Office, specifically Word and Excel

Expectations of an Employee:

• Treats all customers and fellow employees with respect
• Exceeds customer expectations
• Meets customer needs
• Conducts interactions with honest, ethical, and strong moral principles
• Performs at the highest level
• Takes responsibility for actions
• Does what is expected
• Leads by example
• Works as a team
• Efficiently shares information in a collaborating and proactive manner
• Pays attention to detail
• Solves problems
• Makes sound decisions
• Manages time effectively
• Prioritizes effectively
• Performs multiple tasks simultaneously
• Shows up for work and is on time
• Complies with all laws and regulations
• Completes all required training
• Adheres to Bank Values

Supervisory Responsibilities:  None

Amount of Travel:  10%

Physical Requirements:

• May need to sit/stand for long periods of time
• Sustained visual concentration while working at the computer
• Typing on a keyboard for long periods of time
• Handle high stress environment
• Maintain professional appearance

Benefits Include:

• Medical, Rx, Dental, and Vision insurance
• HSA, FSA, and Limited FSA
• Employer paid and voluntary Life Insurance/AD&D
• Short-Term Disability
• Long-Term Disability
• Accident/Hospital Indemnity/Critical Illness voluntary plans
• Identify Theft Protection
• 401k with employer match
• Vacation, Sick Leave, and Holiday pay
• Tuition Reimbursement
• Gym membership discounts
• Annual payrate increases
• Incentive based bonuses

It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.

Job Summary:  Responsible for completing documentation and the necessary requirements for title processing and closing.

Education/Experience:  A minimum of the following education/experience is required:

• High School Diploma/GED and 4 years’ experience in title closing; OR
• Associate Degree and 2 years’ experience in title closing.

Job Specific Responsibilities:

• Researches and verifies the accuracy of documentation such as property title records, property ownership, public records, deeds, leases, surveys, contracts, and agreements needed to produce a clear title.
• Collaborates with title examiner and underwriter to prepare title insurance policy and binders and title commitments and with loan closer to prepare HUD-1 real estate settlement statements.
• Ensures all closing instructions are followed as per the closing package and ensures all underwriting commitments have been satisfied.
• Balances with the lender to produce a final closing disclosure and final title documents to execute at closing.
• Prepares title commitments; identifies all matters necessary to clear title and successfully addresses prior to closing.
• Preparation of all closing documents per commitment requirements. Marks up title commitments at closing.
• Reviews surveys and identifies any encroachments / issues.
• Interprets estoppel letters and resolving any issues. Interprets lien searches and resolving any issues.
• Conducts closing / signings and obtains funding authorization successfully.
• Creates and monitors closing timelines.  Clears any post settlement issues that may arise.
• Resolves deficiencies and performs curative work on funded loans if necessary.
• Performs final review of files to ensure all files are balanced and have a zero-ledger balance.
• Other duties as assigned.