Job Summary:

We are seeking a skilled individual to join our team as a teller. As a teller, you will serve as a liaison between our members and the credit union. This includes providing account information by phone or in person, as well as information on the full range of credit union products and services. You will also be responsible for opening accounts for members, resolving issues, and professionally handling the member’s daily needs. As well as, providing a variety of transactional services to members and assist shared-branching members with their financial needs.

Responsibilities:

-Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.

-Answering telephone calls to the credit union and providing assistance to members’ needs.

-Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.

-Respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.

-Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.

-Open new accounts, and service existing accounts. Set up new account files on our system, file new and closed account papers, and provide members with all necessary information for membership.

-Handle requests from members for transfers of shares to loan payments, share withdrawals, check request, CD transactions, line of credit advances, stop payments, check holds, temporary checks, check orders, money orders, internet banking and any other requests received from members.

-Promote credit union products and services based on the member’s needs.

Join our team as a teller and contribute to our mission of people helping people. We offer competitive pay and a great benefits package.

Job Type: Full-time

Pay: $14.00 - $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Lafayette, LA 70508: Relocate before starting work (Required)

Work Location: In person