Job Title: Loan Operations Quality Control Specialist Department: Loan Operations

Reports To: AVP Loan Operations FLSA Status: Non-Exempt

SUMMARY:

The Loan Operations Quality Control Specialist is responsible for reviewing all new and renewal loans post boarding and funding, for approval, completeness and accuracy and review all maintenance completed daily by the Loan Operations Department, maintaining accurate general ledger account balances, and working on additional projects.

RESPONSIBILITIES:

• Performs the quality control function at the loan level for new loans and the maintenance on loan modifications/renewals. Ensuring they are properly translated into the Core system according to the loan documentation and approval.
• Performs Quality Control of all loan file maintenance using system reports to verify accuracy of information as per department procedures.
• Responsible for monitoring and tracking errors for training and job performance
• Responsible for updating procedures of job duties as it pertains to related
• Be available as needed to cross train and perform additional tasks as
• Utilizes problem solving skills, external resources, and internal resources to resolve
• May assist with special projects designated by supervisor or
• Escalates complex problems (i.e. production, system problems and/or collateral documentation issues) to supervisor or manager.
• Adheres to the BSA Policy and all other Bank
• Other duties and responsibilities may be assigned by supervisor or

REQUIREMENTS (Education, Experience, Skills):

• Knowledge of consumer and commercial lending, real estate, loan documentation, lien documentation, as well as state and federal compliance and lending regulations
• Excellent written and verbal communication skills
• Ability to work independently, efficiently and innovatively as part of a
• Must work well under pressure, meeting multiple and conflicting
• Computer skills, including proficiency in Microsoft Word and Microsoft Office
• Minimum 1 year experience in loan operation or collateral documentation environment in a commercial bank or other financial institution is preferred

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

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