Member Service Representative II

Full Time

Pleasantville, New Jersey

Are you friendly, personable, and able to establish good relationships with others? Do you want an opportunity to advance your banking career?

Would you like to work for an employer in the essential financial sector who cares about your well-being and career development?

If so, please read on!

This sales position earns competitive pay plus monthly sales incentives. We also offer great benefits, including medical, dental, vision, paid time off (PTO), a 401(k), tuition reimbursement for full- and part-time employees, a referral bonus program, and ongoing training as well as year-round employee engagement and recognition activities.

If this sounds like the right customer service opportunity in banking for you, apply today!

Why you will love working here :

First Harvest Credit Union, a dynamic financial institution in South Jersey, dedicated to serving our diverse community with quality financial solutions and world-class service.

We value our employees, offering career development, benefits, and a supportive work environment. We encourage collaboration and innovation, embodying a family-like atmosphere where hard work is rewarded.

What you will do :

As a Member Service Representative, you directly contribute to the success of our credit union by providing our members with high-quality customer service.

You conduct both basic and complex transactions, including deposits, transfers, withdrawals, payments, wire and Western Union paperwork, stop payments, payroll set up, and opening or closing accounts.

When engaging with members, you take care to understand their financial needs as well as make recommendations for appropriate products and services that help them make the most effective use of what we offer.

In addition, you use various sales techniques to meet established individual and group sales goals. At times, you attend off-site events for business development opportunities to increase membership at our credit union.

You make outbound calls to members regarding outstanding loan approvals, various products or services, and to get feedback on their experience with our financial institution.

To stay up to date on any changes, you actively participate in self-development education programs as well as compliance courses through our training department and digital university.

You enjoy having a job where you get to help people fulfill their financial goals while growing a successful career in banking!

What you will bring :

• Passion and willingness to be part of a member focused team.
• Bilingual a plus
• Top notch communication and interpersonal skills
• 1 years of experience at a financial institution in a similar position
• Knowledge about general banking regulations as well as credit union policies and procedures
• Basic knowledge about sales techniques
• High quality customer service skills
• High school diploma or equivalent
• Ability to travel to other branches and off-site company events when required.

Ready to join our team?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you!

Americans with Disabilities Act (ADA) :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position.

If you need to request and accommodation, please contact Talent Services at ext. 5108 or via email to .

First Harvest Credit Union is an Equal Opportunity Employer / Veterans / Disable

Last updated : 2024-05-01