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At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay and paid time off for work/life balance. We are dedicated to giving back to the communities we serve, and we encourage our employees to participate in charitable giving and volunteer opportunities. One of our Core Values is to provide a caring place to work where people truly enjoy coming to work each day. Colleagues of First Fidelity Bank take pride in working here, make lasting friendships and have fun!
SUMMARY
This position is primarily responsible for managing all commercial and consumer loan servicing functions of the bank. Specific responsibilities include proper accrual accounting, error-free loan payment processing, and other loan customer service activities. Maintains and develops policy and procedures to ensure the integrity of the Bank’s loan portfolio; assists in conversion of all acquired commercial and consumer loan portfolios and manages the servicing of these portfolios on the appropriate loan application system; establishes, maintains and manages Quality Assurance programs related to commercial and consumer loans; coordinates gathering of necessary information for regulatory exams and subpoenas; maintains policy and procedures necessary to ensure accuracy of non-accrual and charge-off commercial and consumer portfolios; works closely with the Director of Loan Operations to resolve systems issues between Loan Servicing and the bank’s service provider.
PRIMARY DUTIES/RESPONSIBILITIES:
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
EXPERIENCE REQUIREMENTS:
EDUCATION REQUIREMENTS:
OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS):
ADDITIONAL INFORMATION
SUPERVISORY RESPONSIBILITY: Yes
PHYSICAL REQUIREMENTS: Normal office environment
EOE Disability/Vet
Other
Banking
$70k-101k (estimate)
11/16/2022
06/21/2024
ffb.com
GLENDALE, AZ
200 - 500
1920
$50M - $200M
Banking
First Fidelity Bank takes pride in its legacy as a community bank. Since 1920, weve been serving clients with the high level of individual care that community banks are known for, while using the same sophisticated technology as large national banks. An award-winning financial institution, First Fidelity Banks commitment to our clients personalized needs and to bringing the most advanced banking experience to the market sets us apart. Based in Oklahoma, First Fidelity has branches in the Oklahoma City and Tulsa metro areas, as well as the Phoenix, Arizona, metro area. Our 29 branches are conve...niently located across the markets we serve. Of course, we are also a fully automated financial institution with the latest virtual technology allowing you to conduct all your business online, wherever you go. First Fidelitys leadership represents generations of banking experience. Each of our nearly 350 employees are valued members of the "First Fidelity family" and are dedicated to building a meaningful relationship with clients. As a result, our clients have come to expect the very best in customer service. Giving back to our neighbors is a core value of First Fidelity Bank, and our leaders are devoted to a workforce who share in that passion. Annually, FFB donates a total of more than $500,000 to local charities and educational foundations. First Fidelity is proud to participate in the annual United Way giving campaign in each of the cities we serve, helping to lead the way in corporate giving. As the winner of the Forbes Best Bank in Oklahoma, our level of care and convenience is unmatched. Its a testament to our commitment to the communities we serve. First Fidelity Bank is an Equal Opportunity Employer and Equal Housing Lender. Member FDIC.
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The job skills required for Loan Servicing Manager include Loan Servicing, Customer Service, Accounting, Integrity, Commercial Loans, Payment Processing, etc. Having related job skills and expertise will give you an advantage when applying to be a Loan Servicing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Loan Servicing Manager. Select any job title you are interested in and start to search job requirements.