Employment Opportunity Announcement

Position: Financial Experience Specialist – Chattanooga, TN

Department: Northgate Financial Center – Chattanooga, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual-purpose role

supporting both customer relationship development and transaction processing. The FES uses active

listening skills to recognize customer needs for additional products or services while delivering

outstanding service. Exercises some independent judgment under moderate supervision. Provides

“Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products,

team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or

CSR experience is preferred.

Working Conditions: Available to work Monday thru Friday 7:45 am – 5 pm. Full time status.

EEO/AA/M/F/VETS/DISABILITY

First Citizens National Bank

“Employee Owned Community Bank”