6 Intake Specialist Jobs in Irvine, CA
FirmFuel is Hiring an Intake Specialist Near Irvine, CA
JOB DESCRIPTION
Located in Sunny Irvine California right off of MacArthur Blvd. We are an internet marketing company that specializes in lead generation in multiple industries. Scaling faster than predicted, we are in need of an Intake Specialist who has experience on the phone.
WHAT WE DO
FirmFuel exists to help firms nationwide generate more business and ultimately calls, leads and sales. With over 15 years of experience in the industry, collaborating with clients ranging from startups to international brands. We utilize a multitude of online media such as call transfers, pay per call, email advertising, display/banner advertising, social media, Legal Intake Services, and more to bring prospective consumers to our partners. With our network of call centers and click to call inventory, we provide firms with call transfers and cost-per-call advertising opportunities.
WHAT WILL YOU BE DOING
- You will be speaking with opted in candidates to ensure they received the assistance requested. If they have not, to submit their information to one of our attorneys to see if they qualify for assistance.
- Logging detailed notes into CRM for follow up phone calls and for attorneys to review.
- Keeping up morale with a positive phone voice.
- Communicating with 100 potential clients each day
WHAT YOU NEED FOR THIS POSITION
- High School Diploma or GED
- 1 Year of work experience with talking to customers over the phone
- Strong attention to detail
- Experience in follow up
- Strong data entry skills
- Strong organizational and time management skills
- STRONG VERBAL and COMMUNICATION SKILLS
- Ability to quickly qualify or dis-qualify a lead/case
- Ability to control a conversation
- Phone customer service experience is highly preferred
- Phone etiquette is a must
WHAT IS IN IT FOR YOU
- Competitive hourly rate at $20 per hour
- Opportunity for daily bonus
- Daily raffle giveaways
- Fun Work Environment
- Free Gym Access
- Unlimited Snacks, Espresso, & Beverages provided
- Weekly lunch catering
If you are a Customer Service with 1 year of experience on the phone, APPLY TODAY!
Benefits:
Health insurance
Paid time off
Holidays off
Schedule:
8 am - 5 pm
Monday to Friday
Work Location: In person
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 8 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Job Summary
Full Time
$60k-79k (estimate)
12/15/2023
07/04/2024
The job skills required for Intake Specialist include Customer Service, Data Entry, Time Management, Call Center, Attention to Detail, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Intake Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Intake Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Intake Specialist positions, which can be used as a reference in future career path planning. As an Intake Specialist, it can be promoted into senior positions as a Behavior Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Intake Specialist. You can explore the career advancement for an Intake Specialist below and select your interested title to get hiring information.
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