Description

JOB SUMMARY:

The General Manager oversees and coordinates the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Specifically, the responsibilities of the position include, but are not limited to, the following activities:

• Manage and supervise all departments and managers of the Taproom Restaurant 
• Recruit, hire and terminate as needed for all Taproom Restaurant 
• Training and development of all personnel
• Recommend wage increases and promotions for all personnel based on productivity and efficiency of employees
• Evaluate all personnels’ efficiency and productivity, complete performance evaluations for staff
• Handle employee complaints, perform investigations and provide reports as needed
• Discipline employees, administer prompt fair and consistent corrective actions for violations of company policies, rules or procedures
• Resolve problems or complaints within the department
• Decide employees’ work schedules; create schedules in a timely fashion
• Plan and assign work schedules as required by anticipated business activity
• Determine work techniques, type of work, materials, supplies, machinery or tools to be used by employees
• Control the flow and distribution of merchandise, materials and supplies
• Provide for the safety of employees and property; maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems
• Ensure all equipment and property is kept clean and in good working condition through inspections and preventative maintenance programs
• Enforce policies and procedures of the Company
• Prepare departmental budgets, provide financial operating data to controller as needed
• Order merchandise and beer for the Restaurant and ensure all products received are in correct unit count and condition as deliveries are made
• Work with the management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
• Collaborate with the Director of Operations for best strategies to apply to the Taproom Restaurant 
• Comply with and enforce all federal, state county and municipal regulations that pertain to the restaurant, health & safety, and personnel
• Ensure all patrons feel welcome and are given responsive, friendly and courteous customer service at all times
• Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons
• Complete administrative and human resource paperwork and communication in an organized and timely manner
• Control cash and receipts by adhering to cash handling and reconciliation procedures
• Fill in where needed to ensure efficient operations and guest service standards are met
• Assume overall responsibility for all aspects of the Taproom Restaurant 
• Other duties as assigned

Qualifications

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent
• Bachelor’s Degree in management or a business-related field preferred.
• Three to five years of prior management experience in a restaurant
• Food Handler’s Certificate required
• California Responsible Beverage Service Certificate required
• Strong negotiating and sales skills, organizational skills, and decision-making skills
• Ability to manage and multitask in a fast-paced environment
• Ability to give high priority to customer satisfaction. Ability to take initiative, act promptly and be proactive
• Ability to effectively communicate verbally and in writing. Ability to communicate and present information effectively before all levels of employees and management
• Ability to lead by example and be a strong team player with strong interpersonal skills
• Ability to operate and use a PC computer, proficient in Microsoft Office suite of programs
• Ability to operate a POS system
• Employee must be able to work in a standing position for long periods of time
• Employee must have the ability to work a minimum of 50-hours per week 

WHAT FIRESTONE WALKER OFFERS:

• Competitive pay rate for an experienced individual with the right skills
  • Salary Range: $85,000-95,000/year
• An excellent benefits package including:
  • 100% paid premiums for employee including medical, dental, vision, & life insurance
• Accrued PTO (rate of 13 days per year)
• Paid Sick Leave (48 hours per year)
• 401(k) retirement plan including company paid profit sharing & 4% matching
• 10 paid holidays per year

Please submit your work experience when applying. Firestone Walker is an Equal Opportunity Employer.