3 Sales and Service Specialist Jobs in Boardman, OH
Firestone Complete Auto Care is Hiring a Sales and Service Specialist Near Boardman, OH
JOB DESCRIPTION
RESPONSIBILITIES
- Thoroughly assess the Bosses' needs through direct interactions in-person or on the phone
- Recommend appropriate products and/or services
- Effectively communicate sales and/or promotions
- Promote the sign-up and/or use of in-store financing options (CFNA)
- Resolve Boss complaints in a timely and suitable manner
- Follow up with the Boss to ensure satisfaction with products/services
- Tire services including tire repair, new tire installs, tire mounting, rotations and balancing
- Engine oil and filter changes
- Battery testing, maintenance, and replacement
- Fluids, filter replacement and light vehicle maintenance
- Bulb and wiper replacement
- Alignment checks
- Store opening and closing procedures
- Unloading store product shipments and stocking product
- Performing product inventories
- Set-up and maintenance of store displays, promotional materials, and product pricing
- General cleaning in store lobby and shop areas
- 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
- Previous consumer retail sales experience
- Previous automotive experience a plus
- Previous management/supervisory experience a plus
- This role is an individual contributor role with no direct reports
- As this role is often used as a career development, candidate may act as Manager-On-Duty in certain circumstances when Store Manager and/or Service Manager are unavailable and support their development readiness for Management or alternative career-path
- Assists Store Management in ensuring the store is operating in a safe manner by proactively addressing safety concerns and informing Store Management of any outstanding safety concerns
- Standing for prolonged periods of time
- Bending and/or twisting of body
- Kneeling, stooping, and crouching
- Handling hand tools, including manual and pneumatic
- Ability to lift up to 75lbs
- Ability to push or pull with up to 80lbs of force (opening/closing shop doors, moving floor jacks and lubrication equipment, etc.)
- Store locations may be open 7 days a week with normal operating hours of approximately 91 hours and consist of a store lobby area and a shop area
- Store lobbies are typically climate controlled with tile and/or concrete floors in most locations and contain seating for customers (may or may not have seating behind service counters)
- Shop areas are generally not climate controlled and most locations have concrete floors
QUALIFICATIONS
- High School Diploma or equivalent
- Valid automobile driver's license
- Customer service and career growth mindset
- Ability to complete required store education courses and modules required for this position
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
EMPLOYEE TYPE
Job Summary
Full Time
Consumer Services
$83k-111k (estimate)
04/05/2024
06/04/2024
firestonecompleteautocare.com
PHOENIX, AZ
1,000 - 3,000
1989
GERALD FLETCHER
$10M - $50M
Consumer Services
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The job skills required for Sales and Service Specialist include Customer Service, Futures, Problem Solving, Promotion, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales and Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales and Service Specialist. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Sales and Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales and Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales and Service Specialist job description and responsibilities
Develop and maintain close professional relations with branch and potential customers to attain team sales goals.
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Resolve complex service problems or refer apt associate to guarantee client satisfaction plus retention.
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Prepare summary of sales performance against established objectives.
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A sales and service specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.
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A sales and service specialist performs administrative tasks to support the sales team and help them to gain and keep customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales and Service Specialist jobs
Earn a high school diploma or GED.
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Pursue sales related certification and training.
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For starters, apply for jobs as a sales associate or any sales related entry level jobs to gain experience.
01/30/2022: Tacoma, WA
Practice and develop how to communicate clearly with customers.
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Practice or gain hands on experience with various customer relationship management (CRM) software.
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Step 3: View the best colleges and universities for Sales and Service Specialist.
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